I found making a call to Staysure to update our policy and get best value very helpful. Customer service spent time explaining both covering our pre existing medical conditions and reminding us of some revised terms and conditions. The experience reminded us of the importance of checking the policy detail to ensure full coverage, rather than just renewing the exiting policy. I was reassured it was fit for purpose and offered a very competitive price having shopped around prior to purchase. Pleased with the outcome. Recommend Staysure and suggest checking the detail of existing policies to ensure they remain relevant to customer needs.