I was recommended to Staysure from my mother who has used this company for many years, I used this company for travel insurance last year with no problems. I took out a policy this year again, but the agent was too much, he was noting down every medical issue that was no longer relevant and was more worried about losing his bonus, the call lasted over an hour and I nearly gave up because it became too complicated. I ended up with a policy that wouldn't cover my pre existing conditions because I am waiting for medical tests. I feel very upset and now have to cancel the policy and look for another company that will cover me.