I had a Travel Insurance quote for 3 people all with pre-existing medical conditions and the quote process was although lengthy, it was very thorough, which is reassuring. The lady I spoke to was easy to talk to, she was patient and courteous and very helpful. She did her best to get the best price for me by suggesting alternative policies. Rather than a policy for 3, it worked out cheaper to do a policy for 1 person on their own then the other 2 on a combined policy. This hot the price down and she then discussed changing the excess to get the price down. She was super helpful.