Well to start the delivery took 3 weeks, I emailed and was told it was royal mail's fault and that they would be resent, I made the point that I wanted my delivery charges refunded which, was listened to and refunded to me. I specifically used the Facebook messenger service and had to deal with a very deflective woman who kept telling me that my delivery was being looked into and at one point said it wasn't their fault that I didn't have goods I paid for, and this was definitely a theme through our conversations. I sadly have the feeling that had I not made the point about delivery charges and having my items sent on a secured delivery service (as they should have been considering the value of the purchase), that if not brought up they would have been overlooked which is quite telling overall. The online tracker they use has 0 information, at least it did for me. The company has many split reviews and I can completely understand that, the service wasn't good, and having to state the obvious to someone who should know better is frustrating and makes the company look like every other company that doesn't want to accept responsibility for problems caused by them unless they absolutely have to. This wasn't a good experience at all and when I asked for a refund as the 2nd delivery had also turned up late, they ignored the request and put me in a position whereby I had to accept delivery. Overall not impressed And to top it off the "prints" are more like posters on thicker paper the definition I. The images isn't very high quality compared to the original asking price of the prints. Shame as some of the designs are the exact style I like Oh well live and learn