Login
Start Free Trial Are you a business? Click Here

Steven Brown Art Reviews

2.6 Rating 147 Reviews
37 %
of reviewers recommend Steven Brown Art
2.6
Based on 147 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 60%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Over A Week

Write Your review

Steven Brown Art 1 star review on 13th November 2024
Sam
Steven Brown Art 1 star review on 13th November 2024
Sam
Steven Brown Art 1 star review on 13th November 2024
Sam
Steven Brown Art 5 star review on 30th April 2022
Michelle Lovelock
Steven Brown Art 5 star review on 30th April 2022
Michelle Lovelock
Steven Brown Art 1 star review on 5th June 2021
Vickie Barrett
Steven Brown Art 1 star review on 22nd September 2020
Mrs Martin
4
Anonymous
Anonymous  // 01/01/2019
I bought some pictures off him years ago - and cushions, coasters etc. Everything was ok - but then I started getting spammed - absolutely relentlessly spammed - for all sorts of things I wasn’t interested in. Clocks, suitcases. They ignore the ‘unsubscribe’ requests and any emails asking to remove you from the mailing list - and the email addresses they send from looked like they were fakes and constantly changed, so you couldn’t block them. A standard spamming technique. Very annoying - this has been going on for years. I thought the Steve Brown website must have been hacked, but I have since read that he went bankrupt and someone else bought up the name and uses it to sell ‘stuff’. I would never buy from someone who uses such dodgy sales tactics. Whatever you do, don’t let them get your email addresses!
Helpful Report
Posted 1 week ago
The products are excellent really good quality shame the customer service isn’t. No one ever answers the phone emails take days to answer or are just ignored. Come on Steven Brown up your game and sort out your customer service issues.
Helpful Report
Posted 1 month ago
This company has ignored three, now four, unsubscribe requests and associated cease and desist requests and is still sending me unwanted emails for their so-called art. How can I get them to leave me alone?
Helpful Report
Posted 7 months ago
I ordered sadly without reading reviews as have had his items in the past and were really good unfortunately I placed a order and have never received my goods or a refund they never answer emails or the phone and when u contact them on Facebook they block you disgusting company still taking peoples money with no sign of goods DONOT BUY FROM THEM
Helpful Report
Posted 10 months ago
❗️Be aware of this company if you need to activate a return. It went into liquidation in 2019 and dissolved entirely in 2022. DGD Ltd owns the rights to the company. My mum is being completely ignored with all email communication ❗️ Only giving it 1 star because I can’t give it zero.
Helpful Report
Posted 11 months ago
Have emailed a few times about a order I received broken ...no reply from them .won't be buying again
Helpful Report
Posted 11 months ago
Have been purchasing art etc for many years all excellent! Except for latest canvas 40/40 £200 ! It is warped ! Rang customer care 9 times....no answer! Emailed roughly 14 times only to be told be dealt with 3/4 working days! I first made contact 21st October!!! this is not good enough customer care is terrible just ignoring complaint !
Helpful Report
Posted 1 year ago
Bought a lovely blanket. After 14 working days it didn’t arrive. No responses to emails in over ten days, apart from an automated one. Plus phone number disconnects. I wouldn’t buy again from them.
Helpful Report
Posted 1 year ago
Ordered print , lost before it got to me. I can get no reply either by phone or email. I would never use again.
Helpful Report
Posted 1 year ago
been waiting for a replacement rug since October as mine is damaged still not received the replacement emailed and phoned them with no answer very disappointing just want my money back and I can't even do that as there not answering
Steven Brown Art 1 star review on 13th November 2024 Steven Brown Art 1 star review on 13th November 2024 Steven Brown Art 1 star review on 13th November 2024
Helpful Report
Posted 1 year ago
Do NOT buy Unable to make contact with the site about print paper faults on collector edition prints Phone calls diverted and NEVER connect Emails - fail to deliver Is this a rogue site? Unable to communicate with a subsidiary producer?
Helpful Report
Posted 1 year ago
I contacted Recovery Hacker 101 after falling victim to a phishing scam and losing a significant sum of Bitcoin. They responded promptly and with great professionalism. They found and retrieved my pilfered money in a matter of days! I'm really appreciative of their assistance. Please don't hesitate to contact them at recoveryhacker101[at]gmail[dot]com if you find yourself in a similar circumstance. Strongly advised!
Helpful Report
Posted 1 year ago
I have quite a few of your pieces, they’re beautiful. I recently ordered a couple of canvases for my newly decorated living room. They’re such great quality and good prices. I love them.
Helpful Report
Posted 2 years ago
No goods no contact despite repeated emails no refund absolutely abysmal. Avoid at all costs
Helpful Report
Posted 2 years ago
Order didn't arrive, parcel never seemed to reach Royal Mail, so I also have reservations, like the other review, about it actually being sent. A replacement was finally issued after many attempts at reaching customer services. It still says dispatched on the tracking info 3wks later. Never reached Royal Mail either. Strange. Thankfully I did get a refund. Shocking service overall 😑
Helpful Report
Posted 2 years ago
Placed an order 7 weeks ago but it never arrived. Contacted customer services who sent a replacement order which didn't arrive either! Shipping info has never updated and Royal mail seem to be still waiting on the parcels so I have doubts if they were ever even dispatched in the first place. They didn't respond to numerous emails and messages and each time I rang customer services they promised to get back to me with updates but never did. Absolutely abysmal customer service. Going to attempt to get a refund now as I don't think my order will ever arrive. Wish me luck... 😕
Helpful Report
Posted 2 years ago
Love his collection. Fast delivery and I love the canvas heart print.
Helpful Report
Posted 2 years ago
In my cottage I have the typical Highland cattle painting in a large scale and am amazed how psychedelic it is when the Christmas lights are on ..the painting comes to life,you have to see it to believe it but the colours get picked up in sequence with the lights and it almost danceswith the lights,abit trippy but otherwise it ads to the bonus of having the art on the wall..try it.
Helpful Report
Posted 3 years ago
Just received my beautiful canvas print tree of Aura Absolutely amazing. Customer service is brilliant will be ordering more. packaged lovely delivery exceptional & kept well informed,
Helpful Report
Posted 3 years ago
Quick delivery , packed well, the best packaging I’ve ever had…Delivered on time , put where I wanted it, courier texted it had been delivered…pictures amazing , I would of been happy paying double , can’t stop looking at the on my wall
Helpful Report
Posted 3 years ago
Steven Brown Art is rated 2.6 based on 147 reviews