I've had a great experience with this company overall. Their customer service is excellent—responsive and quick to resolve issues. While occasional mistakes happen (e.g., receiving stickers instead of magnets or an older proof instead of the final design), they always make it right by reprinting and shipping corrections promptly. The product quality is great, and their dedication to resolving issues keeps me coming back. Would definitely recommend! The only suggestion I have is to double-check orders before shipping to avoid needing fixes in the first place. :)