There is a great feature to chat with the person before purchasing. I really like the notes about scams and paying with PayPal, and felt very confident with the purchase. To improve, I would like to see a better filter for the names of dresses. I was looking for a specific dress from a specific brand, and it was easy to search by brand, but not by the name of the dress. I also would like to see more filters for size, with the measurements of the dress instead of just the size. Also, height is very important for dresses and it is impossible to tell the height from the description currently.