Customer service is horrible, All they do is give you the runaround. I spend $800 on a Xbox November 30th which has already been taken out of my account since day one. My order was supposed to deliver between the 12th-16th it is now the 23rd and my order has been sitting “waiting for carrier to pick up” since 12/12 & they can’t give me any reasonable update. I find it hard to believe nothing has shipped out of there facility in 11days! Why has my order not shipped! I’m livid that I’m out $800 for a Christmas present I’m not even going to have. LIVID! DO NOT RECOMMEND THESE PEOPLE! Horrible business