I have been a customer of StockX for a while now, and I recently purchased some off-white shoes. The shoes I received where damaged, full of glue residue, logo damaged. I reached out to customer service thinking east simple return. I purchased $400 shoes, I received a damaged product, easy return like in any other company. To my surprise they are telling me that is passable to their standards that they can’t provide a refund.
I am in shock and disbelief that in 2022 you buy a product get a damaged one, and they won’t refund you.
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