Terrible service. They use DHL (birds of a feather flock together) and DHL managed to deliver it to a COMPLETELY WRONG ADDRESS. The wrong address recipient decided to steal the shoes and DHL can't do anything about it. The Stock X makes me fill a gazillion forms with links that don't work. Still hoping to solve this and get my hard earned money back, but I doubt it. Lesson learned. Thinking of buying from Stock X? Don't do it.