Terrible. Honestly, a total scam company. We had unauthorized activity on our credit card and could not return the StockX shoes that were shipped to our office by mistake. After 7-8 emails, 1.5 hours on a chat, several unanswered phone calls… We were told we could not return the shoes. They say you can return on the website, but they lie. We were victimized and advantage of and told we could not return these shoes. Shoes that were in original packaging, shoes that were not ordered and shoes that were fully UNWORN. Terrible customer service. Unethical company. BEWARE. Total scam.