HORRIBLE COMPANY AND A SCAM!!! This company does not have a customer service phone number and you can only send an email that usually gets a generic response. They have hundreds of bad reviews against them and multiple BBB complaints!! Russ Amidon is listed as the Director of Customer Service and is on LinkedIn, so I suggest everyone use this info to help resolve their issues with this company. I am still waiting for a pair of $200 shoes - and they have my money. Most likely will be disputing this with my bank and I will NEVER use this company again. I'm spreading the word to save everyone the hassle. I would have given zero stars if it let me...HORRIBLE COMPANY STOCKX!!!