Ordered 2 shirts for my 2 young boys with plenty of time before Xmas as a present. Paid the extra £7 for 3 day delivery thinking this would also help. The store didn't even process my order for 4 days before getting royal mail to deliver as the tracking showed this when it eventually came through. I emailed the store 2 over a couple of days and didn't even get 1 response. The parcel eventually turned up after a week and a half 2 days before Xmas to find a shirt missing from the box and no paperwork/invoice. I then emailed man u straight away with a photo of the box explaining all of the above (3rd email in total) to eventually get an email in the afternoon asking for a photo of the box BEFORE it was opened. Not sure if I'm missing the point but surely you have to open the box before finding out something is missing. As I write this I still haven't heard from them and the matter is still not resolved. There will be 2 very disappointed boys on Xmas day. Avoid the official store at all cost!