Purchased what was supposed to be a prom gown and recieved a cheap knockoff costume. Storenvy refused to get involved. Seller offered $24 refund toward my $200+ purchase. Both suggested I resell the junk item with their stock photos (essentially advising me to scam someone else like I was. Um, no.) I should have known better- I did but I was trying to save money & still have a beautiful dress for my daughter. Instead this was/is a nightmare. Thank goodness we took screenshots of their empty return section & had an email we sent to verify if the dress was bad, we could return it for a full refund bcs they updated the return policy the day after we purchased. Paypal now requires the buyer pay for shipping & the seller was betting on me not paying the extreme shipping cost back to China. Paypal will refund up to $30 & USPS shipping was $75. The seller kept saying they only accept FedEx (which was $130 to ship) - Paypal said any return with tracking was acceptable. The service (lack there of) from both the seller and the company was horrendous. They kept sending responses that were incomplete, illegible, and screamed of fraud. They know people are trying to save money and prey on that. STAY AWAY.