They didn’t send me an email that it had arrived, but I got one from the delivery carier. When I came in to pick up my parcel they told me it wasn’t there and that they couldn’t help me. I insisted that they searched for it but they weren’t too happy with that. That is when I saw my parcel lying there. They gave it in the end. However I had another one that they didn’t want to look for and I had to come back the next day since they had no time to look at that moment. The next day, the same thing happened. And when I gor angey they finally went to the back to look for it. Really bad service!!