They only master bull****. Sent an uncomplete kit. (missing 2 parts) Hilariously there are 10 parts total. This is after an initial direct call with my VIN to customer service to make sure everything was exactly correct. After a day of install, we reviewed the online installation video (from the Strutmasters.com website) numerous times to try and figure out what we did wrong. Called their 24 hr. customer service an he said "Don't follow the online video instructions, those are wrong." Follow to paper instructions that came with the kit. Besides the two missing parts, there were no paper instructions included in the kit. BTW, the incorrect video was still live. That didn't matter as there were two parts missing. After my mechanic spent a full day trying to figure out what was wrong, and reviewing the Strutmasters.com video repeatedly, we had to purchase the missing parts (out of my pocket of course) Then I had to pay for a second day in the shop. When I put them on the phone together they tried to blame the issue on me saying I ordered the wrong kit. (I purchased the most expensive kit that was needed according to their sales rep.) I paid 2x as much for their product so I wouldn't have to deal with this. They never sent the replacement parts or an reimbursement for either the parts or labor.