Great sales people but inferior products. What they ship to you is not as advertised. I recently made a purchase and spent $500 + 30 shipping. I was unhappy with the product and only took it out of the box to inspect. I returned it and lost $100 due to a restocking fee (even though the product was still new/never installed) and payed another $30 to ship it back. The first attempt to return was calling their customer service dept which I NEVER got through to. It was forever busy. My success was only through email. Once I received the RA (Return Authorizations) I returned it via UPS so I could track it. It took two weeks for me to receive my refund after it was confirmed that the company received the product back. Buyer Beware.