"I had a problem with my Hyundai Equus Air Suspension and fixing it would be very expensive (Hyundai does not back its flagship vehicles.) I started looking for an alternative. I came up with Strutmasters. I ordered the suspension system and was told it would arrive at my mechanic's shop in three to five days (I'll even give them work days although that was never mentioned).The problems began here. The suspension DID NOT arrive in 3-5 days, nor was it shipped during that 3-5-day delivery window. This went on and on with incorrect updated shipping times. I ordered the product on Sept 10 and it finally arrived on September 28. All in all, my car rental bill, because of Strutmasters, ran over $750. I could no longer keep adding rental expenses given the continued inaccuracies of Strutmasters delivery dates so I traded in my car and bought a new one. When the suspension finally arrived, I returned it to Strutmaster (cost $89 more out of my pocket to ship it back) and was charged a 20% restocking fee by Strutmaster. Really?????? This is after having to pay over $750 in rental charges because of Strutmasters' delays. If you use a company who treats its customers Strutmasters did me, you have to be OUT OF YOUR MIND."
Rich
3 years ago
Strutmasters has a
1.5
average rating
from
23
reviews
Book your activation call by clicking the button below. Or call us now on
+1 213-325-5109 .
Book a Call
Alice, Customer Support
Start Your Free Trial
Thank you! Now Check Your Email...
A member of our team wil be in contact shortly to discuss your existing contract and the next steps to take.
We've sent you a link to verify your free account. Click the 'VERIFY ACCOUNT' button in the email to complete activation and access your REVIEWS.io dashboard.
If you have any issues then please open chat to talk to a product specialist.