I placed an order on line on Sunday 4th April at 12:15 PM which was acknowledged. I then received a second e-mail on Tuesday 6th at 14:23 giving a track and trace number. Nothing was received so I chased the order on Sunday 11th and the reply I received yesterday was that Royal Mail were having problems at their Jubilee mail centre. Today I received a message from Royal Mail stating that they have received the consignment some 9 days after my order, I reported that to your selves but I haven't heard form you. Today I get asked to write a review, salt into wounds comes to mind.