I think Stuarts London teamed with an irresponsible courier partner. Stuarts London itself was efficient enough to despatch purchased goods onorder #570765 (WEB570765) , but the DPD courier failed to deliver the goods between 20-21 September 2022 time slot, I have to rescheduling my timetable and stay home. When I contacted Stuarts office on 22 September the next day, they told me that my shoes will be delivered later that same day. Soon as I finished talking on the phone, I received an email message from Stuarts/Dandy of dpd.co.uk that I have asked them to change delivery date to Friday the day after. I called Stuarts office again and they insisted I have asked to cahnge the date of delivery which I have never done. When I ask them to cancel my order and stop the delivery, they told me I need to wait for the arrival of goods then send it back to them. I have to reschedule my timetable once more for another day until I received my shoes. I initially thought of returning the goods to Stuarts but consider all the hassles, I kept the shoes. I am totally not satisfied with Stuarts and I am not confident to shop with Stuarts again.