I want to leave 5 but the courier company let the whole experience down.
Communication through Stuarts was exemplary, but i wouldnt buy again if they are to continue using DX Express. DX tracking is misleading, it makes u believe you will get your parcel sooner than you think. Then they lie when they say the parcel has been delivered especially when you have been outside your property at the time you get a text to say a card has been left, but there have been no vehicles around for us to see. The phone number on web is automated, you cannot get to talk to anyone only through webchat. They were helpful to a point, said they would get back to me but never did! Then was never informed of redelivery and parcel turned up monday, by then too late. Change your courier Stuarts, pls, this is not the first time over this specified weekend have i heard bad comments regarding DX.
10 months ago
Stuarts London has a
4.8
average rating
from
18,166
reviews
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