I am absolutely appalled with the Service of Stuarts. Firstly my order was incorrect I asked for a size 9 & got a size 10 and on top of that shoe looked nothing like what it did on the website. I am most disappointed with the service I received from customer services. I felt like I was being disparaged by staff members who wouldn't let me explain myself & was passed to another colleague because the first person I was speaking to was too busy to deal with my call. Overall I will not be using Stuarts again & I would not recommend it to any of my family or friends due to the poor service provided. What a big disappointment as I am studying Styling & this is the first time I have ever felt discouraged with the industry.