I felt scammed and I found what happened to me to be unserious and that the company did not take any action to resolve it, with an approximation and lack of clarity of the selling price. I purchased some shoes paid, by credit card, at the initial asking price of £75.83 + delivery £14.95 + VAT 0 = Grand Total £90.78, delivery Italy. Upon delivery, the courier asked me for additional sums of €28.95 on delivery, otherwise they would not have delivered the goods. After several email exchanges, at first you thought that they could be customs charges, then at a later time you wrote to me that from the checks they are VAT charges and additional transport charges. It has never been seen on any site to purchase a good at a certain price and then find yourself with the price increased by 25% of expenses not foreseen by the seller to be paid by the customer!!!! Despite the various exchanges you have not taken charge of resolving the problem and at the moment you have not refunded me the additional sums paid and you have not even apologized! You are not able to sell in countries other than your country. You have not been reliable, a great disappointment and anger, a real scam!!!
4 months ago
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