The item I was gifted was too big. Despite initial positive impressions after contacting the customer service team, they replaced the item with a bigger version despite requesting a smaller one. I then contacted customer service again and they set aside one of the right size, but they lost the exchange item in their warehouse and by the time I contacted them, they had none of that style left in stock. I eventually had to choose my 3 preference which they then next-day couriered. Customer service pretty good. Warehouse needs better training.
7 years ago
Stuarts London has a
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