I’ve purchased Sturhling watches from other outlets and thought purchasing directly from Sturhling would be a good experience. I was wrong. My watch arrived in non-working condition and repeated contacts to your “Customer Service” Dept. has given me zero satisfaction. The only response I’ve gotten has been automatic replies saying that I’d hear from a representative “shortly”. After nearly one month, I’ve received zero human response and still own a brand-new, broken watch that I can’t wear. Horrible service.
6 years ago
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