Impossible to contact. Phone lines jammed with waits of over an hour and their website does not allow me to make alterations to my payments or switch to metred billing so am stuck on the wrong tariff and the wrong payment plan. Their complaints procedure starts with 'Talk to us'. I wish I could. Customer service just doesn't get any worse than this.
1 month ago
Severn Trent has a
1.9
average rating
from
36
reviews
