I've been purchasing themes from themeforest for over 6 years! And this is the first time I got extremely angry! After I bought this template, installed it and imported demo (Software), I found that my website does NOT look like the demo in the preview. When I contacted the support, I was told that images on the preview are licensed and cannot be imported! in my experience, and for my all previous purchases, 100% of times, Import Demo DOES include the content. I was told that it's mentioned in themeforest website, But If you go to their video tutorials link, you will see the video for 'installation and setup", https://www.youtube.com/watch?v=sZkW6nbUsKI Dated 3 years by the way!!!, (with 10 likes and 9 dislikes!!! ), after importing the demo, ALL the content of the demo was imported and included. (I hope that they don't delete that video after seeing my review). Its misleading!!! Any way, after I've explored their template after installation, I immediately did not like the way it looked, WP Slider plugin was requiring a licence, "theme options" is the worst design I ever seen,... I KINDLY requested a refund after 4 hours of purchase (ONLY). And I was told "NO SORRY". According to my experience, most templates authors would refund their customers if they don't like the theme! kind of a trial thing, especially if it is for a really very short period. I will never buy anything from these people and I honestly don't recommend their designs, at least the Pearl Theme.