On February 11, 2023, I ordered a two piece pants set. Never once did they send me a confirmation. I waited until Feb 22 and tried to contact them. I sent them several emails with no response as of this date Feb 25, 2023. I finally find a chat line for them and contacted the customer service to complain about not receiving a tracking number nor any responses. The online customer support stated that my items were on back order and the company were sold out but waiting on a new shipment to come in but have no date. I requested a refund, they told me my refund would be refunded back to my account in a few days, that was on Feb 23rd no refund yet. Luckly, I paid with PalPal who is now investigating this company and stated if this company do not respond within 5 days they will refund my money back to me. This company is horrible in China. I wish I had read the over 2,000 complaints about this company first, before I ordered any merchandise. SO BEWARE. I will never ever, order anything from them again. This is why Americans try to buy American Products because these type of companies and fraudulent and scammers. I have read so many complaints where they accept your money but never send any merchandise. THIS ONLINE SITE NEED TO BE SHUT DOWN.