I ordered 19 plants in a big Birthday haul for myself and over all, it turned out well. I was skeptical based on reviews I read on other sites but I decided to go for it and I’m glad I did. The only thing that kept me from giving a five star review is that one of the plants I ordered was supposed to be rooted and it came with absolutely no roots, it was basically a cutting but without enough stem to pot it stably. The plants arrived looking a little sad but I transplanted them immediately and watered them and they perked right up. Be warned though, a lot of the soil was displaced, almost all of it in almost all of my plants. I ordered mostly 2” in pots and some of them the plant was completely hidden in soil, which didn’t bother me. At the end of the day I am please with my order and will be ordering again even though the shipping took a while (and I’m in the same state as the company)