Succulents Depot Reviews

Name: Succulents Depot
Address: 310 Kalana Ave, Morgan Hill, California
Rating: 4.70

4.7 Rating 8,304 Reviews

92 %

of reviewers recommend Succulents Depot

4.7

Based on 8,304 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Live Chat, Telephone

About Succulents Depot:

Best rated succulents online store. Wide variety of live succulents and cacti. Variegated, rare, and unique. Organically grown in California. Hand picked plants for shipping and well packaged by experienced staff. 100% Quality Guarantee.

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Succulents Depot 5 star review on 31st August 2026

5459

Anonymous

Anonymous // 01/01/2019

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“Pretty dried out and fainted from shipping, but I think they will be ok”

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Posted 24 minutes ago

“Received in good condition, exactly as expected. Very pleased with my purchase.”

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Posted 1 hour ago

“Very disappointed. Product looked nothing like picture. Roots had mold.”

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Posted 1 hour ago

“Overall I was satisfied with the quality of the plants 🪴”

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Posted 2 hours ago

“My box wasn’t labeled live plants. They came in with soil everywhere and a couple of the plants were knocked out of there pots.”

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Posted 18 hours ago

“Tiny tiny monkey tails-not exactly what I was expecting at all actually.”

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Posted 23 hours ago

“Plant arrived quickly (2 days), wrapped in brown paper in a box with no pot and about a tablespoon of soil around the roots. One out of seven of the leaves was a little wilted and yellowish, but once placed in potting soil, it has perked up. We are in a coastal zone with summer fog and cool temperatures (72 high, 58 low) and it seems to be happy now.”

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Posted 23 hours ago

“One of my favorite 😍”

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Posted 23 hours ago

“Wonderful experience with this seller. Highly recommend.”

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Posted 1 day ago

“Wanted it, ordered it. Now I have it.”

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Posted 1 day ago

“The succulents that I ordered came to me in really bad shape. All of them were weathered and petals had fallen off. None of them have survived.”

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Posted 1 day ago

“So small but great 👍”

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Posted 1 day ago

“The succulents arrived in a package I didn't recognize as containing a live plant. When I opened it, I found many healthy stalks of Christmas cactus. I replanted the Christmas cactus in fresh soil, and now, a week later, it is doing very well. I am very pleased with my order. Thank you, Deborah Thurber.”

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Posted 1 day ago

“It was very damaged. I might be able to prop three of the fallen but then whole plant came already dying.”

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Posted 1 day ago

“Extremely disappointed with how my case was handled. I received plants with an active spider mite infestation, and despite repeatedly explaining the severity of the situation, I do not feel my concerns were taken seriously at all. The plants deteriorated so badly that I ultimately had to throw away the entire order—most were dying anyway, and the rest looked so terrible they were not worth trying to save. On top of losing the plants I paid for, I had to deal with the stress, treatment, and risk of introducing spider mites to the rest of my collection. What has made the experience especially upsetting is the customer service response. After everything I documented and explained, I am still only being offered a partial refund. I genuinely cannot understand why I should be expected to absorb part of the cost of an order I had to dispose of because it arrived infested. I am extremely angry and disappointed with how this was handled. I expected a company selling live plants to take a serious pest infestation—and the impact it can have on a customer’s existing collection—far more seriously than this.”

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Posted 1 day ago

“Healthy, bigger than expected plants arrived in great condition and in a timely manner. Great prices! Highly recommend and will be buying from you again. Thank you!”

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Posted 2 days ago

“Very good condition, nice size, packaged well and arrived quickly. Would order again from this seller.”

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Posted 3 days ago

“My plants were packaged with care. I am so happy with my purchase.”

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Posted 3 days ago

“Really loved the plants. They came perfectly wrapped and secured. Will be ordering more”

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Posted 3 days ago

“Never recieved my plant. And they were no help in getting it. I lost money and a plant that is insane.”

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Posted 4 days ago

Succulents Depot is rated 4.7 based on 8,304 reviews