Succulents Depot Reviews

Name: Succulents Depot
Address: 310 Kalana Ave, Morgan Hill, California
Rating: 4.73

4.7 Rating 7,586 Reviews

93 %

of reviewers recommend Succulents Depot

4.7

Based on 7,586 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Succulents Depot:

Best rated succulents online store. Wide variety of live succulents and cacti. Variegated, rare, and unique. Organically grown in California. Hand picked plants for shipping and well packaged by experienced staff. 100% Quality Guarantee.

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Succulents Depot 5 star review on 3rd November 2025

5276

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“my plants arrived all broken,😞 I spent 60 dollars😓”

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Posted 1 week ago

“1 star so far because it’s been more than a week now, over which I’ve sent 3 emails and have yet to hear back at all. My order was missing one plant. I would just like to get what I paid for.”

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Posted 1 week ago

“Not one looks like the pics. I ordered 16 succulents so I can get the free shipping. Shipping was long. Some of the payments were in bad shape. Packaging is just horrible. I should have done my research before I placed an order here. A lot of companies have twice the amount of succulents I purchased with free shipping. Also way better rare quality.”

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Posted 1 week ago

“Was very happy with my plants, will get more later. Thanks”

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Posted 1 week ago

“I love this website. I am a very pleased customer. They know how to pack their items. I will always go through this website.”

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Posted 1 week ago

“I had such a great experience shopping from Succulent Depot. My order arrived quickly, and everything was packaged with incredible care. All of the succulents were healthy and exactly as described. I did have a small issue with part of my order, but customer service handled it quickly and graciously, which really shows how much they care about their customers. Overall, I’m super impressed with both the quality of the plants and the service. Love this company and will definitely be ordering from them again! 🌿💚”

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Posted 1 week ago

“My plants arrived quickly, carefully packed and healthy. A perfect purchase in all ways. Thank you.”

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Posted 1 week ago

“cactus arrived on time and in perfect condition. So happy to add it to my collection”

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Posted 2 weeks ago

“I was sorely disappointed with my purchase”

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Posted 2 weeks ago

“I+can’t+wait+to+plant+them.”

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Posted 2 weeks ago

“Love my succulents, they are already thriving.”

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Posted 2 weeks ago

“Subject: Concern About Condition of My Recent Succulent Order Dear Succulents Depot Team, I recently received my order of five baby succulents, and unfortunately, I was very disappointed with the condition they arrived in. All five plants were crammed into one small box, which had been stuffed into my apartment mailbox. It took quite a bit of maneuvering to remove it without damaging the contents, but even so, the plants inside were in poor shape. Three of the succulents arrived without pots—just loose root balls wrapped in a bit of paper. The soil had spilled everywhere, and the plants looked unhealthy from the start. Sadly, three of them have already died, and I’m doing my best to nurse the remaining two back to health. I’ve ordered from other succulent sellers before and have never received plants packaged this poorly. I was hoping for a much better experience, but based on this order, I probably wouldn’t purchase from your shop again unless packaging and plant quality improve. I wanted to share this feedback directly since your email invited honest input. I’d appreciate it if you could review your shipping and packaging process for small orders like mine to ensure healthier deliveries in the future. Thank you for taking the time to read this, Patricia Duffy”

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Posted 2 weeks ago

“All the plants arrived in good condition but I was confused about why there was no packing list and I’d tags for the plants. On the website it didn’t say anything about the plants not having them. Is it possible for me to get them sent out to me separately? I hope so.”

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Posted 2 weeks ago

“Great shipping, packed well. Healthy plants. Extremely pleased. Would definitely order from here again.”

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Posted 2 weeks ago

“Healthy plants and fast shipping.”

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Posted 2 weeks ago

“All but one plant arrived healthy. They are all thriving. The curly leaf arrived with a large black spot and has since completely died. I would definitely purchase from you again. Also would recommend.”

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Posted 2 weeks ago

“I have ordered from Succulents Depot many times and always been very happy. Their delivery is fast, all plants are wrapped with newspaper, and they are healthy.”

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Posted 2 weeks ago

“Just a short But big Thank you to this fabulous place they always give me smiles when my order arrives. My little guys arrive looking so healthy and ready to Thrive, I place them in some catus dirt and put them in a bright place to live and my little fellas are living the life. Thanks SD!”

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Posted 2 weeks ago

“All plants arrived in excellent condition and packaging. Thank you!”

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Posted 2 weeks ago

“My first order from SD and my first ever Christmas Cactus’s was exactly as described! I ordered (2) 4” plants and received 2 bundles with more Clade’s than I was expecting! They came healthy and beautiful!”

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Posted 2 weeks ago

Succulents Depot is rated 4.7 based on 7,586 reviews