Succulents Depot Reviews

Name: Succulents Depot
Address: 310 Kalana Ave, Morgan Hill, California
Rating: 4.71

4.7 Rating 7,793 Reviews

93 %

of reviewers recommend Succulents Depot

4.7

Based on 7,793 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Succulents Depot:

Best rated succulents online store. Wide variety of live succulents and cacti. Variegated, rare, and unique. Organically grown in California. Hand picked plants for shipping and well packaged by experienced staff. 100% Quality Guarantee.

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Succulents Depot 5 star review on 15th January 2026

5311

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My string of pearls come with root rot”

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Posted 6 days ago

“The root bases weren’t very developed. They were also damaged by temperature— perhaps my fault and I should have ordered more warming pads. I don’t think they’llre survivable— Bummer!”

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Posted 1 week ago

“I ordered 16 plants and within a month half of them dried up and died despite me following all care instructions. I am very disappointed considering succulents depot also has the worst satisfaction policy of all the sellers ive gone through so far.”

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Posted 2 weeks ago

“It was so small it was absolute joke. Nothing like the image. It was like a teeny tiny tip.”

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Posted 4 weeks ago

“You sent a thanksgiving cactus not a Christmas cactus wish I can get my money back”

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Posted 4 weeks ago

“The plants were leggy and were not packed well.”

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Posted 1 month ago

“3 came okay. 1 was wilted and not thriving.”

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Posted 1 month ago

“Half the plants were crushed and dead”

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Posted 1 month ago

“Box came on 4° day with no heat pack. Four plants were mush. Five others will probably survive.”

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Posted 1 month ago

“if the cactus was put into a paper cup, there would have been less damage to the piece. t leaves were knocked off. it trying to recover now. i hope it makes it.”

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Posted 1 month ago

“Some were dying”

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Posted 1 month ago

“It died from rough travel”

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Posted 1 month ago

“I will start by saying, that the shipping was atrocious, didn't arrive on original delivery date and bounced around forever. That being said it arrived a lil beat up, lil cold damage and did not look like the photo. Photo shoved fully variegated pink plant and I only have one variegated leaf. Packaging was ok, a gnat flew out as soon as I opened it lol UPDATE didnt make it”

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Posted 1 month ago

“Wasn't handled well through usps.”

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Posted 2 months ago

“Subject: Concern About Condition of My Recent Succulent Order Dear Succulents Depot Team, I recently received my order of five baby succulents, and unfortunately, I was very disappointed with the condition they arrived in. All five plants were crammed into one small box, which had been stuffed into my apartment mailbox. It took quite a bit of maneuvering to remove it without damaging the contents, but even so, the plants inside were in poor shape. Three of the succulents arrived without pots—just loose root balls wrapped in a bit of paper. The soil had spilled everywhere, and the plants looked unhealthy from the start. Sadly, three of them have already died, and I’m doing my best to nurse the remaining two back to health. I’ve ordered from other succulent sellers before and have never received plants packaged this poorly. I was hoping for a much better experience, but based on this order, I probably wouldn’t purchase from your shop again unless packaging and plant quality improve. I wanted to share this feedback directly since your email invited honest input. I’d appreciate it if you could review your shipping and packaging process for small orders like mine to ensure healthier deliveries in the future. Thank you for taking the time to read this, Patricia Duffy”

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Posted 2 months ago

“Plant came basically dead I tried planting it just in case I could save it but it died. It was not 4 in as described”

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Posted 3 months ago

“Plants were pretty small for the price”

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Posted 3 months ago

“Sadly, I was disappointed in the quality of plants and their packinging.....dirt all over the box with minimial roots. I am hoping to save a few of them.”

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Posted 3 months ago

“I understand Aeoniums dont travel well byt they could have packed them much better. They looked really beat up. I hope they make it. Though it will be a very long time until they look better”

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Posted 3 months ago

“All items were wilted, no planting instructions, should have been moistened and wrapped in plastic before shipping. But planted and watered them ,seems to be thriving so far.”

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Posted 4 months ago

Succulents Depot is rated 4.7 based on 7,793 reviews