Succulents Depot Reviews

Name: Succulents Depot
Address: 310 Kalana Ave, Morgan Hill, California
Rating: 4.75

4.8 Rating 7,191 Reviews

94 %

of reviewers recommend Succulents Depot

4.8

Based on 7,191 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Succulents Depot:

Best rated succulents online store. Wide variety of live succulents and cacti. Variegated, rare, and unique. Organically grown in California. Hand picked plants for shipping and well packaged by experienced staff. 100% Quality Guarantee.

Visit Website

Succulents Depot 5 star review on 14th June 2025

5139

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Didn’t like how they wrapped the plants and shove them in a box and they didn’t look well and I saved them”

Helpful Report

Posted 1 day ago

“Plants wrapped in paper only. No pots or way to maintain moisture or way to allow light into box. Plants had yellowed and lost leaves after arrival.”

Helpful Report

Posted 2 days ago

“They weren't packed very good and 2 of them had spider mites. Not happy at all”

Helpful Report

Posted 2 weeks ago

“My cactus arrived dried up and dead”

Helpful Report

Posted 3 weeks ago

“Good plants, poor packaging, paper bags, caused leaf drop, and no ID tags on plants.”

Helpful Report

Posted 1 month ago

“I'm trying to rehab them now, but one is on it's way out. The other two I have some hope for. HORRIBLY packaged. My Evanesce was poorly wrapped and didn't even have a nursery pot. Just loose, open, bone dry soil. I was not impressed. Not to mention, instead of getting a nicely established plant, I got two cuttings with super weak roots. Those were the ones loose without nursery pots. I will not be purchasing again. The quadricolor is the same situation, just a cutting with stringy, weak roots. Nothing established. It was at least in a nursery pot. Maybe I missed something and these are all rehab succs and/or cuttings and not established plants, but I wouldn't have gone through the hassle if I knew this was what I was in for. It at least arrived on time.”

Helpful Report

Posted 1 month ago

“I was very disappointed in the condition that my 3 plants arrived in. My first clue was that in spite of them being well wrapped there was a large amount of potting soil in the box they cme in When I unwrapped the pots, the succulents in 2 of the pots were literally in pieces. ( Ilater order from another company and when I received their 2" pots, they actually had healthy plants 3" tall in each pot.)”

Helpful Report

Posted 1 month ago

“Both the plants I ordered were half dead. I'm trying to save the parts I didn't cut off.”

Helpful Report

Posted 1 month ago

“Why are the plants on their side, never standing up right! Not happy at all”

Helpful Report

Posted 1 month ago

“All three of them were poorly wrapped. I live in the hot desert, by the time they got to my house they were bone dry and falling apart”

Helpful Report

Posted 1 month ago

“I almost never leave reviews, but I felt compelled to this time. This was my first order from Succulents Depot and I hate to say that I was not impressed. I ordered 8 plants in total. Three of those - almost half! - had issues. The Globosa arrived very dry and has not bounced back. The Isolatocereus dumortieri looked a little etiolated, which I've never seen happen during the short time a plant is in transit. There were also mealy bugs on the Ice Plant. I emailed Customer Service the day my package arrived, which was on a Saturday. I didn't expect to hear back over the weekend and I didn't. It did take 3 business days to receive a response. I was told that the cactus comes in different shapes and sizes and that mine was longer. I still feel that the tip of the cactus was etiolating, but I let it go. They offered a replacement Ice Plant and Globosa on my next order (which seemed a little presumptive to me), but I told them the Ice Plant would recover and asked them to send me a Globosa now, which they did. It arrived nice and hydrated, so that issue was fixed. They also said that they would work on pest treatment at their facility. I think that if I was more of an inexperienced hobbyist, my collection could have been devestated by the mealy bugs. To me, that is not a small issue. I've been collecting and growing succulents and cacti for about 8 years now; most of my plants are bought online from various sources, and it's only happened one, maybe two other times that I've received an infested plant. I understand that it could have just been a one-off problematic order, but I don't plan to shop here again. That was too much gone wrong/not to my liking and it didn't instill in me confidence in this seller.”

Helpful Report

Posted 1 month ago

“The one I got was a leaf! I m not very pleased! I’ll stick to buying them in stores. This sight unseen is for the birds!!!”

Helpful Report

Posted 2 months ago

“It was dry and had dead leaves.”

Helpful Report

Posted 2 months ago

“The Jade plants came packed in a very strange way. Not instructions. The small baby plants were dry and semi dead. I hope someone calls me to support my purchased items.”

Helpful Report

Posted 3 months ago

“The usual speedy shipping and well packaged as expected, sadly any instructions regarding the repotting were not included and now I have 4 bare-root plants that I am too scared to do anything with.”

Helpful Report

Posted 3 months ago

“Both plants were dead. I'm assuming it was just too cold at this time to order. Will try in warmer weather.”

Helpful Report

Posted 3 months ago

“When the succulents came they were in very poor shape.”

Helpful Report

Posted 4 months ago

“Some were longgated and stretching! Sorry I did not take pictures”

Helpful Report

Posted 5 months ago

“My plant finally arrived 9 days after it was supposed to. I messaged the seller and never heard back from them. We live one state away. It's a miracle that the plant was alive and I totally missed Christmas, which it was a gift for my mom.”

Helpful Report

Posted 5 months ago

“I always ordered from your company with great success. However, this time I was disappointed. My plants weren’t packed securely and they were thrown around in shipping. Not enough plant substrate were in each little plastic pot.”

Helpful Report

Posted 5 months ago

Succulents Depot is rated 4.8 based on 7,191 reviews