Succulents Depot Reviews

Name: Succulents Depot
Address: 310 Kalana Ave, Morgan Hill, California
Rating: 4.69

4.7 Rating 8,467 Reviews

92 %

of reviewers recommend Succulents Depot

4.7

Based on 8,467 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Live Chat, Email, Telephone

About Succulents Depot:

Best rated succulents online store. Wide variety of live succulents and cacti. Variegated, rare, and unique. Organically grown in California. Hand picked plants for shipping and well packaged by experienced staff. 100% Quality Guarantee.

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Succulents Depot 5 star review on 26th October 2026

Julie S

Britton H

Succulents Depot 5 star review on 18th October 2026

Karen M

Succulents Depot 5 star review on 27th September 2026

Denese L

5488

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Later delivery”

Helpful Report

Posted 3 weeks ago

“Only 1 plant made it. The tallest one. Would be nice to receive replacement plants for the other 2. Thank you”

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Posted 1 month ago

“The plant did not arrive in a pot. Maybe a missed something. This was for a person in a senior home who would not have access to planting the plant. Fortunately, someone did that for her.”

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Posted 1 month ago

“The plants were burned upon arrival?”

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Posted 1 month ago

“The delivery was okay, most of the soil had spilled out of the pots because the pots were packed loose, not upright or supported. The String of Pearls is dead.😵”

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Posted 2 months ago

“While the customer service was nice, I have STILL yet to receive my package as well as I told the people I DID NOT want that horrible GOFO service delivering my plants again after being replaced once. I would even pay the extra fees for UPS or USPS. Because twice now, GOFO always gets to a point Melrose Park Illinois and Then BAM! Suddenly my package falls off the earth for literal DAYS and my tracking doesn't update after its several other rapid stops. The first time I was glad I ordered the insurance, but now I don't know at all. Before this business was wonderful and prompt but now it leaves something to be desired! All I wanted was my purchase.”

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Posted 2 months ago

“This is my second order from this company, and it was not as good as the first (which was perfect). The packaging was poor, and one of the plants was broken apart so badly that it could not be planted. The other two seemed fine but were not in pots, so when I planted them, their leaves started to dry up and look like they are going to fall off. : (”

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Posted 2 months ago

“The plant arrived wrapped with only two small squares of toilet paper and a tiny piece of tape, which wasn't nearly enough to keep it secure during shipping. By the time I opened the box, the plant was completely buried in loose soil, and dirt spilled everywhere. I had to rinse the entire plant under water just to remove the remaining soil. Unfortunately, a fairly large piece of wood from the potting mix had shifted during transit and ended up impaling the plant, causing damage that could have been prevented with more secure packaging. Overall, the packaging left a lot to be desired. With a few additional precautions to stabilize the plant during shipping, I think this could have been avoided and would have made for a much better customer experience...”

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Posted 2 months ago

“Plants were very dry and some were infested with bugs.”

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Posted 3 months ago

“I was not happy with how the succulents were boxed. I felt like too many were squished together in the box and a few were damaged upon arrival.”

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Posted 3 months ago

“Purchased 3 plants. They appeared in rough shape. 3 made it 1 did not( kalenchoe. Emailed company. Got scripted response. Took a long time to get order as well. I’ll choose more local companies”

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Posted 3 months ago

“Shipping much slower than promised. Poor communication.”

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Posted 5 months ago

“The little missy plants were all broken when they arrived. But they are succulents and root easily so I planted them anyway.”

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Posted 7 months ago

“It was a week late and got frozen a couple of times. I don't think it will survive. Otherwise I would give a better review.”

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Posted 8 months ago

“It was brown and dying when I got it”

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Posted 8 months ago

“I did not receive order 246447. And in order 236402, 4 dead plants arrived. I already sent a text message. I already contacted you through the website and nobody answers me.”

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Posted 9 months ago

“I can find my order number but 2 of my plants when I got them from being shipped 2 me 2 of them do not look good”

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Posted 9 months ago

“My string of pearls come with root rot”

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Posted 9 months ago

“The root bases weren’t very developed. They were also damaged by temperature— perhaps my fault and I should have ordered more warming pads. I don’t think they’llre survivable— Bummer!”

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Posted 9 months ago

“I ordered 16 plants and within a month half of them dried up and died despite me following all care instructions. I am very disappointed considering succulents depot also has the worst satisfaction policy of all the sellers ive gone through so far.”

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Posted 9 months ago

Succulents Depot is rated 4.7 based on 8,467 reviews