Succulents Depot Reviews

Name: Succulents Depot
Address: 310 Kalana Ave, Morgan Hill, California
Rating: 4.71

4.7 Rating 7,871 Reviews

92 %

of reviewers recommend Succulents Depot

4.7

Based on 7,871 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Succulents Depot:

Best rated succulents online store. Wide variety of live succulents and cacti. Variegated, rare, and unique. Organically grown in California. Hand picked plants for shipping and well packaged by experienced staff. 100% Quality Guarantee.

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Succulents Depot 5 star review on 9th March 2026

5351

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It was a week late and got frozen a couple of times. I don't think it will survive. Otherwise I would give a better review.”

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Posted 1 month ago

“It was brown and dying when I got it”

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Posted 1 month ago

“I did not receive order 246447. And in order 236402, 4 dead plants arrived. I already sent a text message. I already contacted you through the website and nobody answers me.”

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Posted 1 month ago

“I can find my order number but 2 of my plants when I got them from being shipped 2 me 2 of them do not look good”

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Posted 1 month ago

“My string of pearls come with root rot”

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Posted 2 months ago

“The root bases weren’t very developed. They were also damaged by temperature— perhaps my fault and I should have ordered more warming pads. I don’t think they’llre survivable— Bummer!”

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Posted 2 months ago

“I ordered 16 plants and within a month half of them dried up and died despite me following all care instructions. I am very disappointed considering succulents depot also has the worst satisfaction policy of all the sellers ive gone through so far.”

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Posted 2 months ago

“It was so small it was absolute joke. Nothing like the image. It was like a teeny tiny tip.”

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Posted 2 months ago

“You sent a thanksgiving cactus not a Christmas cactus wish I can get my money back”

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Posted 2 months ago

“The plants were leggy and were not packed well.”

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Posted 2 months ago

“3 came okay. 1 was wilted and not thriving.”

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Posted 2 months ago

“Half the plants were crushed and dead”

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Posted 3 months ago

“Box came on 4° day with no heat pack. Four plants were mush. Five others will probably survive.”

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Posted 3 months ago

“if the cactus was put into a paper cup, there would have been less damage to the piece. t leaves were knocked off. it trying to recover now. i hope it makes it.”

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Posted 3 months ago

“Some were dying”

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Posted 3 months ago

“It died from rough travel”

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Posted 3 months ago

“I will start by saying, that the shipping was atrocious, didn't arrive on original delivery date and bounced around forever. That being said it arrived a lil beat up, lil cold damage and did not look like the photo. Photo shoved fully variegated pink plant and I only have one variegated leaf. Packaging was ok, a gnat flew out as soon as I opened it lol UPDATE didnt make it”

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Posted 3 months ago

“Wasn't handled well through usps.”

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Posted 4 months ago

“Subject: Concern About Condition of My Recent Succulent Order Dear Succulents Depot Team, I recently received my order of five baby succulents, and unfortunately, I was very disappointed with the condition they arrived in. All five plants were crammed into one small box, which had been stuffed into my apartment mailbox. It took quite a bit of maneuvering to remove it without damaging the contents, but even so, the plants inside were in poor shape. Three of the succulents arrived without pots—just loose root balls wrapped in a bit of paper. The soil had spilled everywhere, and the plants looked unhealthy from the start. Sadly, three of them have already died, and I’m doing my best to nurse the remaining two back to health. I’ve ordered from other succulent sellers before and have never received plants packaged this poorly. I was hoping for a much better experience, but based on this order, I probably wouldn’t purchase from your shop again unless packaging and plant quality improve. I wanted to share this feedback directly since your email invited honest input. I’d appreciate it if you could review your shipping and packaging process for small orders like mine to ensure healthier deliveries in the future. Thank you for taking the time to read this, Patricia Duffy”

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Posted 4 months ago

“Plant came basically dead I tried planting it just in case I could save it but it died. It was not 4 in as described”

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Posted 4 months ago

Succulents Depot is rated 4.7 based on 7,871 reviews