Succulents Depot Reviews

Name: Succulents Depot
Address: 310 Kalana Ave, Morgan Hill, California
Rating: 4.80

4.8 Rating 5,976 Reviews

95 %

of reviewers recommend Succulents Depot

4.8

Based on 5,976 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Succulents Depot:

Best rated succulents online store. Wide variety of live succulents and cacti. Variegated, rare, and unique. Organically grown in California. Hand picked plants for shipping and well packaged by experienced staff. 100% Quality Guarantee.

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Succulents Depot 5 star review on 1st May 2024

4704

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“One of them was basically dead on arrival and has not come back”

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Posted 11 months ago

“The 2 inch aeonium sunburst arrived dead and mushy.”

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Posted 1 year ago

“Plant was not in very good condition when it arrived. Soil on roots was bone dry (roots not wrapped in plastic wrap) dying leaves, and had to cut it back a lot. Hopefully it will still survive.”

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Posted 1 year ago

“I gave 2 stars because I ordered 6 variegated string of pearls and only received 4. The ones I received were in great condition. However, I never received even a response to my email regarding the missing items- so after 2 weeks of waiting for a response here is my review.”

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Posted 1 year ago

“My cactus pad was so tiny, it was hard to find in the packaging. Frankly, I thought it was over priced.”

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Posted 1 year ago

“Plants were nothing in comparison to what was shown online in photos. One was actually nearly dead upon arrival. I’ve order from similar websites and had much better quality for same price. Very unlikely I would order again from SD.”

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Posted 1 year ago

“Only one so far has made it through the trip. 2 of them were strewn all over the box and don't look like the pieces will make it.”

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Posted 1 year ago

“Plants arrived frozen.”

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Posted 1 year ago

“All of the plants suffered many casualties and even thought I paid for the heat pack, they were all frozen. Unfortunate.”

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Posted 1 year ago

“I can’t even remember what I ordered from here because they’re already dead. The order arrived pretty beat up and cold, and the string of hearts died almost immediately- within a few days of arriving.”

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Posted 1 year ago

“Half the plants arrived damaged and mostly dead”

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Posted 1 year ago

“I got one with cochineals! she was already dead but she had cochineal”

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Posted 1 year ago

“The 4-inch plants arrived showing bad signs of stress. Of the four plants, only the 8-inch was okay. I have ordered plants by mail before and have not received in such rough shape.”

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Posted 1 year ago

“Every order some of the time all the plants come with no oxigen or dead.”

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Posted 1 year ago

“At first the quality of the plants was great, now it's hit and miss. They are so small now, when they arrive, they are so beaten up and stressed, they soon die. Because of this, I will be canceling my subscription.”

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Posted 1 year ago

“2 out of 5 arrived all broken 😞 I guess they were too difficult to ship. Thank you anyway, the other 3 seems ok so far”

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Posted 1 year ago

“Not Happy,very bad packaging,some of the plants is moldy and almost dead.I buy plants online all the time,so disappointed with this site.”

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Posted 1 year ago

“Very poor quality. Still hope it will not die”

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Posted 1 year ago

“The Tradescantia 'Nanouk' Pink Wandering Dude × 1 came dead. Its bareroots are black and though i immerged it in water for an hour before planting it in a pot of soil, it died”

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Posted 1 year ago

“Package was squashed, dirt was everywhere. Not impressed at all.”

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Posted 1 year ago

Succulents Depot is rated 4.8 based on 5,976 reviews