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Succulents Depot Reviews

4.8 Rating 5,976 Reviews
95 %
of reviewers recommend Succulents Depot
Company Reviews Product Reviews
16,414
 Metrics Info
4.8
Based on 5,976 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
95%
Accurate And Undamaged Orders
Greater than 93%
Customer Service
Communication Channels
Email
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Read Succulents Depot Reviews

About Succulents Depot:

Best rated succulents online store. Wide variety of live succulents and cacti. Variegated, rare, and unique. Organically grown in California. Hand picked plants for shipping and well packaged by experienced staff. 100% Quality Guarantee.

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Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Rachel D
Verified Buyer
“My order came to over $49 which included free EXPEDITED shipping. Order was shipped on a Wednesday, so I was expecting it Friday or Saturday. It sat in the mail system over the weekend, so I didn’t receive the package until Monday. It was too my surprise that it was shipped ground. The plant (tradescantia lavender) was filthy with water stains. And all the leaves closest to the soil were brown and dry. I literally had to save the plant by clipping and propping. This will probably be my last purchase with you guys as I have found other companies that take more pride in shipping, are honest about shipping times, & their plants always arrive in excellent condition.”
Helpful Report
Posted 7 months ago
Lane L
Verified Buyer
“I received damaged items and when reaching out about a week ago and still haven’t gotten a response.”
Helpful Report
Posted 7 months ago
Anonymous
Verified Buyer
“Plants for small and arrived broken”
Helpful Report
Posted 7 months ago
CARMELA A
Verified Buyer
“SORRY THEY DID NOT SMELL LIKE VICKS. IWAS DISAPPOINTED”
Helpful Report
Posted 7 months ago
Socorro B
Verified Buyer
“The plants arrived in poor condition, they were not well protected, some leaves were damaged and I did not like that they did not bring pots. I think the price is high for not bringing the pot. I have bought in other places and they all have a pot and come well protected. Maybe you have to work more on the best protection of the plants when sending them”
Helpful Report
Posted 7 months ago
Nicole P
Verified Buyer
“The succulent arrived looking practically dead. I'm hoping to revive it.”
Helpful Report
Posted 8 months ago
Anonymous
Verified Buyer
“Ordered 4 plants. 2 are dying.”
Helpful Report
Posted 8 months ago
Linda M
Verified Buyer
“Sad little specimen. Plant and pot were crusted with white deposits. Careless packaging smashed plant. New growth appears burnt. Excessive die off has occurred in the 2 weeks I've had it. Will not order from this shop again.”
Helpful Report
Posted 8 months ago
MARIE P
Verified Buyer
“Was not happy with these 2 plants...they both look like dead leaves....gonna keep them and treat them and see if they can purk up...Marie Price”
Helpful Report
Posted 8 months ago
Stephanie H
Verified Buyer
“I was missing a succulent which I did get credited back for but it took me reaching out twice. Also two other succulents I ordered have both since died. I've ordered from here before and was happy with my order previously... which is why I left a star. Overall disappointed this time.”
Helpful Report
Posted 8 months ago
Sylvia L
Verified Buyer
“Not what I was looking for”
Helpful Report
Posted 9 months ago
Niki H
Verified Buyer
“Plants were very dried out and wilted. Not one was in a pot. I've ordered before and was disappointed with this order.”
Helpful Report
Posted 9 months ago
Edwin G
Verified Buyer
“one plant came perfectly fine the other came a lil too wilted for me to be happy but i hope it survives”
Helpful Report
Posted 9 months ago
Tan L
Verified Buyer
“Two plants dead on arrival.”
Helpful Report
Posted 9 months ago
Shirley P
Verified Buyer
“My plants came and they were almost dead. It took 2 extra weeks to come and I was not happy. I am struggling to keep them alive due to the horrible packaging.”
Helpful Report
Posted 10 months ago
Jordan B
Verified Buyer
“Very crazy “packing” job. Some not in pots at all. Some half dead and squished due to being shoved in a tiny box.”
Helpful Report
Posted 10 months ago
BaoHan N
Verified Buyer
“They all die”
Helpful Report
Posted 10 months ago
Stephanie P
Verified Buyer
“I think mine were dead when I received them. They are all dried out and not very green.”
Helpful Report
Posted 11 months ago
Jean S
Verified Buyer
“One plant wash not even in a pot but just wrapped in paper. They were all bone dry.”
Helpful Report
Posted 11 months ago
Ellen A
Verified Buyer
“The plants were very scrawny. Don't look anything like what I ordered. So, I will have to wait and see.”
Helpful Report
Posted 11 months ago
Succulents Depot is rated 4.8 based on 5,976 reviews
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