Succulents Depot Reviews

Name: Succulents Depot
Address: 310 Kalana Ave, Morgan Hill, California
Rating: 4.71

4.7 Rating 7,751 Reviews

93 %

of reviewers recommend Succulents Depot

4.7

Based on 7,751 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Succulents Depot:

Best rated succulents online store. Wide variety of live succulents and cacti. Variegated, rare, and unique. Organically grown in California. Hand picked plants for shipping and well packaged by experienced staff. 100% Quality Guarantee.

Visit Website

Succulents Depot 5 star review on 20th December 2025

Chad A

Succulents Depot 5 star review on 14th December 2025

Anonymous

Monica S

Cathy M

5305

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordering was very easy and pricing was really good. Only downside was my order got delayed and ended up being dead by the time I actually got it. The soil was bone dry and heat-packs had been long dead as well. Def no fault of Succulents Depot, just crappy postal service.”

Helpful Report

Posted 2 days ago

“Three of my items looked terrible when I got them.i did reach out to your support team with my thoughts and some pictures. The swedish I y has since perked up and seems to be ok so far. Both crown of thorns lost all their leaves and and it's a wait and see. The other half of my order was great though. Whether I buy again is dependent on how they do.”

Helpful Report

Posted 6 days ago

“The plants arrived broken. Only one of them is still alive. The heat pack was still warm when it arrived”

Helpful Report

Posted 1 week ago

“I didnt buy the heat wrap & they had been frozen, Ill know better next time. It was my fault!”

Helpful Report

Posted 1 week ago

“I've never received it. I have a wrong address and tried to correct it, but it was too late. I gave the right address in an email, but never received my plant or a refund. I'm very disappointed.”

Helpful Report

Posted 2 weeks ago

“Plants were shipped in day loose soil with only paper wrapped around them no pots.”

Helpful Report

Posted 2 weeks ago

“It took a while to receive my order of 4 items, three of my succulents were in great shape but one.. I think it needs improvement in packaging the succulents and a better way to secure the dirt and protecting the leaves.”

Helpful Report

Posted 3 weeks ago

“The order was quickly delivered, but the packaging wasnt good, the items are not that impressive compared to the other seller. Old and dried leaves still attached. There is a big difference on what are in the pictures vs the actual products. It looks like they just grab and pack without passing thru quality control.”

Helpful Report

Posted 3 weeks ago

“My wondering Jew is doing awesome and is beautiful but my spider plant starts were really limp when I got them. The spider is not doing well and I have reservations that it will survive.”

Helpful Report

Posted 3 weeks ago

“You did your best. I had a problem which you are trying to resolve. Can't ask more than that.”

Helpful Report

Posted 1 month ago

“Two half dead. Very sloppy packaging”

Helpful Report

Posted 1 month ago

“3 of the 4 items I ordered were as expected, but I paid $7.50 for a leaf in dirt (Quadracolor Tradescantia). I can buy a whole plant for that!”

Helpful Report

Posted 1 month ago

“Arrived damaged and with pests, but with TLC I think I can salvage them.”

Helpful Report

Posted 1 month ago

“Thank You for asking for a review, to be honest, I was a little disappointed, both small pots of the Varigated Holiday Cactus were wrapped well, but both pots had 1:2 the Clades broken off the plants, I did place the broken pieces into the soil of each pot, hopefully they will take root and become new plants… Respectfully, Jeffrey McClelland”

Helpful Report

Posted 1 month ago

“Just ok. Some were in good shape and some were pitiful. I’ve ordered from this company before and wasn’t that impressed. Gave them another shot a year later and feel the same way. Dissatisfied. I won’t order again. Too many other nurseries with better quality and better prices as well.”

Helpful Report

Posted 1 month ago

“My plant is really pretty but arrived in rough shape. Many of the leaves were crispy and the plant was very dried out.”

Helpful Report

Posted 1 month ago

“A couple of the plans arrived dead, it is a shame I can’t get my money back.”

Helpful Report

Posted 2 months ago

“A couple of the plants arrived looking like they were about to die”

Helpful Report

Posted 2 months ago

“Received both my Thanksgiving and Christmas cactus after quite a bit of time. I was charged early on way before the shipment was created to be sent, so that I did not agree with. Should not charge a customer till the items ordered ships. Both stems were wrapped in paper towels with a bit of soil which was not described on the site. I was under the impression I was ordering these in small pots of soil, so shocked when received in paper towels and neither were labeled which cacuts it was. The stems at least seem to be in good shape. I immediately planted the stems in pots I have along with succulent soil and they seem to be doing fine so far. They were just delivered a week ago, so time will tell. I have been keeping an eye on them. I want an Easter cactus but I may look elsewhere.”

Helpful Report

Posted 2 months ago

“Not happy with the condition of my recent succulents, they were tossed around, not in the planter, dirt was everywhere except on the plants themselves!!!”

Helpful Report

Posted 3 months ago

Succulents Depot is rated 4.7 based on 7,751 reviews