Succulents Depot Reviews

Name: Succulents Depot
Address: 310 Kalana Ave, Morgan Hill, California
Rating: 4.71

4.7 Rating 7,839 Reviews

92 %

of reviewers recommend Succulents Depot

4.7

Based on 7,839 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Succulents Depot:

Best rated succulents online store. Wide variety of live succulents and cacti. Variegated, rare, and unique. Organically grown in California. Hand picked plants for shipping and well packaged by experienced staff. 100% Quality Guarantee.

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Succulents Depot 5 star review on 1st February 2026

5315

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The plant was received on time. I'm not sure it will survive the weather was below 0 the plant looked frost bit. We see if it bounces back.”

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Posted 2 weeks ago

“Three out of 6 crown of thorns arrived looking poor. One out of six is dead. The company hasn’t responded to either of my emails. Asked for replacement or refund. Have heard nothing”

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Posted 2 weeks ago

“The fish hooks plant was straggly and isn’t faring well, despite gradual changes to its eminent and watering schedule.”

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Posted 3 weeks ago

“Poor quality of one of the plants delivered. It was gift and the recipient was extremely disappointed”

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Posted 1 month ago

“Ordering was very easy and pricing was really good. Only downside was my order got delayed and ended up being dead by the time I actually got it. The soil was bone dry and heat-packs had been long dead as well. Def no fault of Succulents Depot, just crappy postal service.”

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Posted 1 month ago

“Three of my items looked terrible when I got them.i did reach out to your support team with my thoughts and some pictures. The swedish I y has since perked up and seems to be ok so far. Both crown of thorns lost all their leaves and and it's a wait and see. The other half of my order was great though. Whether I buy again is dependent on how they do.”

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Posted 1 month ago

“The plants arrived broken. Only one of them is still alive. The heat pack was still warm when it arrived”

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Posted 2 months ago

“I didnt buy the heat wrap & they had been frozen, Ill know better next time. It was my fault!”

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Posted 2 months ago

“I've never received it. I have a wrong address and tried to correct it, but it was too late. I gave the right address in an email, but never received my plant or a refund. I'm very disappointed.”

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Posted 2 months ago

“Plants were shipped in day loose soil with only paper wrapped around them no pots.”

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Posted 2 months ago

“It took a while to receive my order of 4 items, three of my succulents were in great shape but one.. I think it needs improvement in packaging the succulents and a better way to secure the dirt and protecting the leaves.”

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Posted 2 months ago

“The order was quickly delivered, but the packaging wasnt good, the items are not that impressive compared to the other seller. Old and dried leaves still attached. There is a big difference on what are in the pictures vs the actual products. It looks like they just grab and pack without passing thru quality control.”

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Posted 2 months ago

“My wondering Jew is doing awesome and is beautiful but my spider plant starts were really limp when I got them. The spider is not doing well and I have reservations that it will survive.”

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Posted 2 months ago

“You did your best. I had a problem which you are trying to resolve. Can't ask more than that.”

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Posted 2 months ago

“Two half dead. Very sloppy packaging”

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Posted 3 months ago

“3 of the 4 items I ordered were as expected, but I paid $7.50 for a leaf in dirt (Quadracolor Tradescantia). I can buy a whole plant for that!”

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Posted 3 months ago

“Arrived damaged and with pests, but with TLC I think I can salvage them.”

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Posted 3 months ago

“Thank You for asking for a review, to be honest, I was a little disappointed, both small pots of the Varigated Holiday Cactus were wrapped well, but both pots had 1:2 the Clades broken off the plants, I did place the broken pieces into the soil of each pot, hopefully they will take root and become new plants… Respectfully, Jeffrey McClelland”

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Posted 3 months ago

“Just ok. Some were in good shape and some were pitiful. I’ve ordered from this company before and wasn’t that impressed. Gave them another shot a year later and feel the same way. Dissatisfied. I won’t order again. Too many other nurseries with better quality and better prices as well.”

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Posted 3 months ago

“My plant is really pretty but arrived in rough shape. Many of the leaves were crispy and the plant was very dried out.”

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Posted 3 months ago

Succulents Depot is rated 4.7 based on 7,839 reviews