Succulents Depot Reviews

Name: Succulents Depot
Address: 310 Kalana Ave, Morgan Hill, California
Rating: 4.73

4.7 Rating 7,586 Reviews

93 %

of reviewers recommend Succulents Depot

4.7

Based on 7,586 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Succulents Depot:

Best rated succulents online store. Wide variety of live succulents and cacti. Variegated, rare, and unique. Organically grown in California. Hand picked plants for shipping and well packaged by experienced staff. 100% Quality Guarantee.

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Succulents Depot 5 star review on 3rd November 2025

5276

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My plant is really pretty but arrived in rough shape. Many of the leaves were crispy and the plant was very dried out.”

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Posted 1 week ago

“A couple of the plans arrived dead, it is a shame I can’t get my money back.”

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Posted 2 weeks ago

“A couple of the plants arrived looking like they were about to die”

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Posted 3 weeks ago

“Received both my Thanksgiving and Christmas cactus after quite a bit of time. I was charged early on way before the shipment was created to be sent, so that I did not agree with. Should not charge a customer till the items ordered ships. Both stems were wrapped in paper towels with a bit of soil which was not described on the site. I was under the impression I was ordering these in small pots of soil, so shocked when received in paper towels and neither were labeled which cacuts it was. The stems at least seem to be in good shape. I immediately planted the stems in pots I have along with succulent soil and they seem to be doing fine so far. They were just delivered a week ago, so time will tell. I have been keeping an eye on them. I want an Easter cactus but I may look elsewhere.”

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Posted 1 month ago

“Not happy with the condition of my recent succulents, they were tossed around, not in the planter, dirt was everywhere except on the plants themselves!!!”

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Posted 1 month ago

“The watermelon succulent arrived great and so far so good. The Kalancho arrived VERY wilted and though it’s been watered and planted and placed in the sun the leaves are still wilted”

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Posted 1 month ago

“Delivery good. Plant less lively than expected. Hoping it survives.”

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Posted 2 months ago

“My one plant arrived with black spots on it.🥹”

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Posted 2 months ago

“2 of the plants were much smaller than expected and didn't look very healthy. I didn't like the way they were packaged either. but so far they are all still alive.”

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Posted 2 months ago

“Plants not tagged with ID. Some with no pots.”

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Posted 2 months ago

“I have emailed you and included picture of my spider plant and how it arrived. No correspondence. I emailed you again. No correspondence. I emailed you today again. My spider plant arrived with the soil spilled. I barely found the plant. Carefully replaced dirt in the pot and put plant in. Today, plant is black and limp. DEAD. All other plants in my first or as well as the others this order are fine. Disappointed in no communications. Already had a list for my third order but not sure this will happen. Phyllis Smith Rsmith788@aol.com.”

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Posted 3 months ago

“Most of my plants were fine but two of them were extremely dry and had ragged, torn leaves. Not the first experience I had hoped for.”

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Posted 3 months ago

“I was excited but 2 of them were dead. I am babying the ones that were still alive bc I love plants. I understand with the heat and being on those hot trucks the chance of them being alive is 50-50. I would have liked the wandering Jude to have had more root to work with, it was like you only had the leaves, but so far it is surviving.”

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Posted 3 months ago

“Everything arrived limp and hot. Four came back one died immediately. Probably won’t order again.”

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Posted 3 months ago

“Though I will probably order again, I have to say I was disappointed in one of my plants. I thought it would be much pinker.”

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Posted 3 months ago

“Plants were dry and wilted. Not wrapped good inside. Soil spilled all over. Plants did do well with immediate planting in soil and watering. Expected better packaging like other companies I have purchased from.”

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Posted 3 months ago

“Plants arrived completely dried out & shriveled up. I soaked them in water overnight & they bounced right back. They now look beautiful & strong. All were wrapped individually & securely.”

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Posted 4 months ago

“2 of the plants died”

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Posted 4 months ago

“They were dead when they arrived... it took a lot of nursing to get them somewhat back to life... next time I want succulents, I'll buy local”

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Posted 4 months ago

“Plant was very small and 1/4 of the leaves were yellowing”

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Posted 4 months ago

Succulents Depot is rated 4.7 based on 7,586 reviews