Succulents Depot Reviews

4.8 Rating 5,981 Reviews
95 %
of reviewers recommend Succulents Depot
4.8
Based on 5,981 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
95%
Accurate And Undamaged Orders
Greater than 93%
Customer Service
Communication Channels
Email
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
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About Succulents Depot:

Best rated succulents online store. Wide variety of live succulents and cacti. Variegated, rare, and unique. Organically grown in California. Hand picked plants for shipping and well packaged by experienced staff. 100% Quality Guarantee.

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It took a little over a week for them to ship my order, and the 2” baby necklace I ordered was so tiny I could have gotten one of my fellow plant friends to send me a cutting for free of it. It’s literally about 1cm around and about 1 inch tall. Very disappointed with that. The string of buttons in my order was pretty decent and I’m happy with that one.
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Posted 1 year ago
I have ordered a few times and have been happy with my orders, however my last order came extremely small and wilted. 3 days after I got the order I noticed that my plants were covered in mealy bug's with the exception of my monkey tail cactus cuttings. The monkey tail cactus cutting came healthy and are doing well.
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Posted 1 year ago
Out of all the plants I ordered, one casualty, I think it froze on the trip. I am including pictures. I was disappointed I think it was the string of pearls, I really can't tell. Do/will you replace the one that did not make it? I know I ordered one of those heat pads also, but it still looks damaged. I waited a few days to see if it was going to get better, but, I don't think it's going to make it.
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Posted 1 year ago
They were very wilted. I am babying them along.
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Posted 1 year ago
Plant was DOA.
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Posted 1 year ago
Not looking that healthy
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Posted 1 year ago
The plant was in ok condition at best when received, part is trying to survive while a large part was dead The heat pack did not help as it was frozen solid when the USPS delivered the plant. It was received in time for the holidays, however I believe that it took way too long in transit for delivery.
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Posted 1 year ago
The plants were in perfect condition!
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Posted 1 year ago
Both my Graptoveria Titubans Variegated arrived looking a little rough, with broken and cracked leaves. My Fred Ives both had bugs tucked in the middle leaves. After some bug spay and a grow light they are all recovering. Have not had issues with previous orders. Just this one.
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Posted 1 year ago
Little disappointed with the quality of the plants. Not like the ones in the picture in real.
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Posted 1 year ago
My Easter cactus were frozen and still don't look good
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Posted 1 year ago
Two of my plants looked decent but my string of hearts looked on the brink of death. I have been trying to bring it back to life and I think it’s working but I was still disappointed.
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Posted 1 year ago
The succulents were not packaged properly and rattled inside the box. The soil was all over the box. Couple of them is still struggling to revive. Not sure if I would oder again.
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Posted 1 year ago
Plants are im very good shape, however packaging could be better, most of the dirt was out of the plants when they arrived.
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Posted 1 year ago
Not in a pot and no instructions on how to plant it.
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Posted 1 year ago
The plants that came were nothing like the pictures except for the pine cone cactus.
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Posted 1 year ago
My plant is was kind of dry w hen it arrived and i planted it- not sure if it is going to survive or not at present
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Posted 1 year ago
2 of my succulents ordered were in such bad condition I didn't even want them and threw away on arrival.
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Posted 1 year ago
Plant arrived well wrapped, very droopy. 5 days later still droopy. Fingers crossed it won't die.
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Posted 1 year ago
One of my plants came almost dead. I'm trying to save it but it's not looking good
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Posted 1 year ago
Succulents Depot is rated 4.8 based on 5,981 reviews