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Succulents Depot Reviews

4.8 Rating 6,025 Reviews

95 %

of reviewers recommend Succulents Depot

Company Reviews

Product Reviews

4.8

Based on 6,025 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Succulents Depot:

Best rated succulents online store. Wide variety of live succulents and cacti. Variegated, rare, and unique. Organically grown in California. Hand picked plants for shipping and well packaged by experienced staff. 100% Quality Guarantee.

Succulents Depot 5 star review on 15th May 2024

Succulents Depot 5 star review on 10th May 2024

Succulents Depot 5 star review on 9th May 2024

Succulents Depot 5 star review on 9th May 2024

Succulents Depot 5 star review on 9th May 2024

Succulents Depot 5 star review on 7th May 2024

Succulents Depot 5 star review on 6th May 2024

4717

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Considering the prices I would say not too bad! I placed an order July 11th, it was sent out July 15th, and I received it on July 19th. I will say I had selected the UPS option, but I received it through USPS. The packing was a bit messy, the dirt was falling out of the wrapped pots and package box from how dry it was. Considering that, I decided to repot all seven succulents: some in the same pot, some in different pots. After almost two weeks, the succulents are doing pretty good. Would I purchase again? Yes but not during the hottest months of the year 😅”

Posted 1 year ago

“Most of the succulents arrived as expected. However, the Tradescantia 'Nanouk' Pink Wandering Dude, was near dead. I am not sure if it will survive. I immediately potted and provided water. It does not appear as though it will be able to pull through. The rest of the order was great, outside of receiving duplicates through my monthly subscription order.”

Posted 1 year ago

“My bear paw and string of spades was demolished upon arrival.”

Posted 1 year ago

“I placed my order on 7/5, it was shipped on 7/13 and arrived on 7/20. Dirt spilled out of the box when it was opened and all but the String of Pearls were covered in dirt. String of Pearls and Firecracker Echeveria look fine as in the advertised photos after the latter was cleaned. Mike's Fuzzy Wuzzy was listing badly to one side, a small section of the plant was broken, and the leaves furled inward. After watering it twice, the plant has straightened up and the leaves are beginning to unfurl. The Ruby Necklace is a larger plant than shown on the webpage but only the vines are pink. There are some small white spots on the plant, hopefully not mealy bugs. The Dream Dazzler looks the least healthy, appears to be slightly etiolated, 3 of the larger leaves out of the 16 on the plant are curled toward the center of the plant which has been watered twice in four days. The leaves are beginning to take on a pinkish cast which was not at all apparent when the plant arrived. If you are located in southern California, I suggest sending the plants directly rather than routing them through northern Washington and then to Oregon. I don't agree that all your plants can handle shipping durations of a week or longer easily.”

Posted 1 year ago

“I got my package Ontime however some of my purchase arrived wet and dead”

Posted 1 year ago

“I got some pretty hard kept succs but there pretty badass i just hope they survive”

Posted 1 year ago

“My plants arrived with minimal damage. I got a prickly pear cactus and one pad is loose and floppy. I got a bunny ear cactus and it was kind of smooshed together so the pads are all bent. I also paid extra specifically for 2 day shipping and did not receive my item until 5 days after it shipped. When I received it, the label shows light parcel shipping from USPS and according to their website it can take 2-8 days or longer. Should not list it as "2 day shipping" and charge extra because normal shipping would take the same amount of time. It seems misleading and dishonest... Like they charged me extra for faster shipping and shipper still chose a slow shipping method to save money on their end. Probably would not do business again.”

Posted 1 year ago

“Love this website, but haven't been receiving good plants lately.”

Posted 1 year ago

“I wanted to wait until they were out of shock and happy. My first box did well. Shipped with love. Not your fault my post office people shoved it in box. I will say maybe the choices weren’t good for shipping. My crested was cracked and jagged. No biggie it props and grows. But my poor dunce cap was just obliterated. I’ve propped what I thought I could from reading and hoping for the best. But 3 out of 4 ain’t bad lol”

Posted 1 year ago

“My string of hearts I ordered came in and it was beautiful but it was a bit rough and I planted it but so far its not grown but I hope for the best! I thought was cute in its packaging and came fast!”

Posted 2 years ago

“They are great little plants, but I have not had success with the string of pearls in the past. I do have a green thumb with most all plants, but, Looks like one is already not doing well. I wish they would live and get to hang over a planter, but can't seem to make it that far.”

Posted 2 years ago

“Packaging could have been a little better. Bear paw plants were mostly cuttings, but overall satisfied with my purchase.”

Posted 2 years ago

“The string of hearts came in perfectly, but my string of pears was soaking wet and now one by one the pearls are dying. I expected a little bit of shock from travel, but I suspect this plant might have root rot and i’m just hoping at least part of it will survive. Otherwise, really solid prices and quick shipping!”

Posted 3 years ago

“One plant is doing great and arrived in excellent condition. One plant arrived with a broken leaf and is failing. I'm so disappointed that both aren't doing as well as the first. The first one is doing beautifully”

Posted 3 years ago

“Your shipment estimates were way off I sent them to my mother's house because I was visiting her they arrived over a week late. So my mother who is not meant to be in the same room with a green thing is at this moment trying not to kill my new babies”

Posted 3 years ago

“It was OK”

Posted 3 years ago

“I was happy with 3 of my succulents. I got them fast. I was dissatisfied with 2 of them. One came with no container and not enough soil. It was just wrapped in roots. The other had petals fallen off.”

Posted 3 years ago

“Wry good!”

Posted 3 years ago

“Although the plants were alive, and they came quickly, they were dry and a lot of the dirt had fallen out. I think the way they are packaged needs improvement.”

Posted 3 years ago

“Some plants are scarred but they are beautiful.”

Posted 3 years ago

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Succulents Depot is rated 4.8 based on 6,025 reviews