Succulents Depot Reviews

Name: Succulents Depot
Address: 310 Kalana Ave, Morgan Hill, California
Rating: 4.75

4.8 Rating 7,069 Reviews

94 %

of reviewers recommend Succulents Depot

4.8

Based on 7,069 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Succulents Depot:

Best rated succulents online store. Wide variety of live succulents and cacti. Variegated, rare, and unique. Organically grown in California. Hand picked plants for shipping and well packaged by experienced staff. 100% Quality Guarantee.

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Succulents Depot 5 star review on 1st May 2025

5078

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Pieces are breaking off”

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Posted 5 months ago

“Packaging was terrible. Disappointed.”

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Posted 6 months ago

“Most were healthy but a couple were in such hard dry soil I couldn’t Pierce it with a fork. Had to soak them in water over night and put them in the window for several days before they livened up. I think they will make it. Others were fine.”

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Posted 6 months ago

“Poorly packed and two were pretty much ruined.”

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Posted 6 months ago

“I didn’t care for the packaging. My cactus was a little broken and 2 of my plants arrived wrapped up and wasn’t even in a pot holder. Honestly, I wouldn’t purchase from here again.”

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Posted 6 months ago

“I don’t think 2 or 3 of them are going to make it.”

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Posted 6 months ago

“Some of my plants arrived in great condition, while others were broken and wilted beyond salvation. I would probably not order again.”

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Posted 7 months ago

“I'm hoping to have good success with these cuttings but they arrived in pieces and the box smashed terribly. It arrived 5 days later than stated by the carrier so I was looking for a box for a bit. Otherwise I'm hopeful as these look like the plant I was after and one cutting was okay of the 3. Wish me luck!”

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Posted 7 months ago

“Weren't as nice as ur pictures looked dried out almost dead”

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Posted 8 months ago

“Although everything showed up alive and packaged well the majority of the plants were very underwhelming in size.”

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Posted 8 months ago

“I ordered a subscription box and about a week later 5 plants. I never received my subscription box (mix up at the post office) so I emailed twice to see if they could do anything with USPS since they are the sender-no response. Then I receive my other order that was supposed to be 5 plants...I received 4. I emailed them about this-no response. Customer service is lacking quite a bit apparently. Other than that, the plants I did receive were in good condition. I would order again IF the customer service was better.”

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Posted 8 months ago

“One was not what I ordered. The others were good.”

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Posted 8 months ago

“Plants were healthy and beautiful but one had mealy bugs in the roots. Treated and quarantined that one.”

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Posted 8 months ago

“They did a great job with packing . Bought 6 plants and 4 of them are in good shape. Two are almost dead, though.”

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Posted 8 months ago

“Plants is everywhere in the box soil is everywhere plants are actually most messed up except 1 thats ok . Not so happy with my purchase”

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Posted 8 months ago

“Loved the succulents when they first got here, but after one day they shriveled and turned brown. Think they had a culture shock type of thing. How do I fix this???”

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Posted 8 months ago

“One of the six plants I received came broken in bits. I attempted to repot the broken stems and all but one died anyway. It was the succulent I wanted most. A beautiful pagoda plant. Kind of shattered about it. Otherwise all beautiful and healthy plants that came very dry, so easy to pot and water without overwatering”

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Posted 9 months ago

“Plants should have name tags”

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Posted 9 months ago

“Your packaging is to be desired.”

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Posted 9 months ago

“2 of the plants barely made it a week, could be user error but they were very small when they came in, more than expected. some didnt have very good root systems.”

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Posted 9 months ago

Succulents Depot is rated 4.8 based on 7,069 reviews