Succulents Depot Reviews

Name: Succulents Depot
Address: 310 Kalana Ave, Morgan Hill, California
Rating: 4.75

4.8 Rating 7,307 Reviews

94 %

of reviewers recommend Succulents Depot

4.8

Based on 7,307 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Succulents Depot:

Best rated succulents online store. Wide variety of live succulents and cacti. Variegated, rare, and unique. Organically grown in California. Hand picked plants for shipping and well packaged by experienced staff. 100% Quality Guarantee.

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Succulents Depot 5 star review on 27th July 2025

Nancy C

Jax K

Succulents Depot 5 star review on 24th July 2025

Maralyn N

5157

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I'm hoping to have good success with these cuttings but they arrived in pieces and the box smashed terribly. It arrived 5 days later than stated by the carrier so I was looking for a box for a bit. Otherwise I'm hopeful as these look like the plant I was after and one cutting was okay of the 3. Wish me luck!”

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Posted 10 months ago

“Weren't as nice as ur pictures looked dried out almost dead”

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Posted 10 months ago

“Although everything showed up alive and packaged well the majority of the plants were very underwhelming in size.”

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Posted 10 months ago

“I ordered a subscription box and about a week later 5 plants. I never received my subscription box (mix up at the post office) so I emailed twice to see if they could do anything with USPS since they are the sender-no response. Then I receive my other order that was supposed to be 5 plants...I received 4. I emailed them about this-no response. Customer service is lacking quite a bit apparently. Other than that, the plants I did receive were in good condition. I would order again IF the customer service was better.”

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Posted 11 months ago

“One was not what I ordered. The others were good.”

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Posted 11 months ago

“Plants were healthy and beautiful but one had mealy bugs in the roots. Treated and quarantined that one.”

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Posted 11 months ago

“They did a great job with packing . Bought 6 plants and 4 of them are in good shape. Two are almost dead, though.”

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Posted 11 months ago

“Plants is everywhere in the box soil is everywhere plants are actually most messed up except 1 thats ok . Not so happy with my purchase”

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Posted 11 months ago

“Loved the succulents when they first got here, but after one day they shriveled and turned brown. Think they had a culture shock type of thing. How do I fix this???”

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Posted 11 months ago

“One of the six plants I received came broken in bits. I attempted to repot the broken stems and all but one died anyway. It was the succulent I wanted most. A beautiful pagoda plant. Kind of shattered about it. Otherwise all beautiful and healthy plants that came very dry, so easy to pot and water without overwatering”

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Posted 11 months ago

“Plants should have name tags”

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Posted 1 year ago

“Your packaging is to be desired.”

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Posted 1 year ago

“2 of the plants barely made it a week, could be user error but they were very small when they came in, more than expected. some didnt have very good root systems.”

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Posted 1 year ago

“I did not realize that some of these plants not be potted. I also expected the 2 inch pots to be fuller. It is my own fault that I ordered an Aeonium without realizing that it would come in its dormancy state. maybe that should be in the description for those of us new to succulents. Over all, I don’t feel great about what I got for the cost.”

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Posted 1 year ago

“One was dead other 3 are perfect”

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Posted 1 year ago

“Not very happy. There were 2 plants that died 2 days after I received them. Will not order from you again.”

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Posted 1 year ago

“Plants were ok. I think mostly due to poor packaging with only paper wrapping and no bubble wrap or something better, my already small 2 inch plants lost some petals and there was dirty everywhere.”

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Posted 1 year ago

“I ordered 2 of Trandescantia zebrina violet wandering dude. I was surprised that the tiny plants came loosely wrapped separately in paper. Not waxed paper, paper. I would expect plants to come in something that would keep them moist, like waxed paper, plastic bag, a disposable mini-pot. Fortunately, I got them into dirt and pots right away and they look good, though not as red/violent as in the picture.”

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Posted 1 year ago

“I thought my plants would come in a pot. The plants are very healthy.”

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Posted 1 year ago

“Shipped items were in poor condition upon arrival. One of the three was completely dead. The other two had only two or three live leaves. All were exceptionally dry. After several days in soil and water two stems were enlivened but the third did not survive. Hopefully they will thrive and grow to flower in the fall.”

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Posted 1 year ago

Succulents Depot is rated 4.8 based on 7,307 reviews