Succulents Depot Reviews

Name: Succulents Depot
Address: 310 Kalana Ave, Morgan Hill, California
Rating: 4.71

4.7 Rating 7,839 Reviews

92 %

of reviewers recommend Succulents Depot

4.7

Based on 7,839 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Succulents Depot:

Best rated succulents online store. Wide variety of live succulents and cacti. Variegated, rare, and unique. Organically grown in California. Hand picked plants for shipping and well packaged by experienced staff. 100% Quality Guarantee.

Visit Website

Succulents Depot 5 star review on 1st February 2026

5315

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My variegated Christmas cactus were not variegated. They knew by looking at them when they packed the order. I thought I’d give them a little time to grow and see if they needed more time to produce variegation. They have grown much and still no variegation. Both emails to customer service have gone unanswered. Very unfortunate. I wouldn’t mind the cactus being a scam, yes a scam because they took my money and promised a product that they did not send. I have green Christmas cactus. Didn’t need three more. But it is the customer service that really bothers me. If you can’t respond to your customers your business is trash. We are the reason you are in business. Anyway. Thanks for nothing.”

Helpful Report

Posted 9 hours ago

“I was not pleased. My string of pearls arrived in a pile of mess all frozen😡”

Helpful Report

Posted 1 week ago

“Most of them had cold damage, I got to save some but I lost some as well. Won’t be ordering from here ever again.”

Helpful Report

Posted 1 week ago

“Not happy at all. Plants came half dead. Not really useable for our project.”

Helpful Report

Posted 1 week ago

“It was dead when I got the bear paw succulent I ordered”

Helpful Report

Posted 2 weeks ago

“When my plants arrived they were dead”

Helpful Report

Posted 2 weeks ago

“Very disappointed. Plant arrived nearly dead with no soil, no instructions or protection from the very cold weather. I planted it immediately in miracle grow plant soil and after 2 weeks it still hasn't recovered. Pictures attached. I highly doubt I will ever order again.”

Helpful Report

Posted 1 month ago

“The succulents came in pretty bad shape. I’m hoping that they survive.”

Helpful Report

Posted 1 month ago

“Got my order, I contacted the seller about issues with 2 plants. I was offered $4 off on my next order. I wrote back that I want a full refund for the 2 plants - till this day got no response and ...no refund.”

Helpful Report

Posted 1 month ago

“Extremely disappointed!!! I’m hoping they will make it! ALL came half dead! Disgusting…”

Helpful Report

Posted 1 month ago

“I sent a photo and comment on the purchase of Thorn of Crown that arrived dead and 1/3 odf the sise of the picture. I requested a refund and so far no reply. Terribly disturbing”

Helpful Report

Posted 1 month ago

“My plant arrived is all I can say. It doesn't look anything like the picture online. There are only a couple of tiny, tiny leaves most of wihich were loose laying on the ground. I'm not happy at all. Check out the picture.”

Helpful Report

Posted 1 month ago

“Received two dead plants!”

Helpful Report

Posted 1 month ago

“In poor wilted condition, very small plants. I will be surprised if they live”

Helpful Report

Posted 1 month ago

“Delivery is very disapointing. I paid for priory 3-5 day delivery and received the plants 14 days later with half of the plants dead and the other half under stress. After multiple calls with the company and the post office, I found the plants were never shipped when I was told they were. The company offered to resend new plants but I had to jump through more hoops and who knows when I would receive the new plants.”

Helpful Report

Posted 1 month ago

“No plastic pot, super dry and yellow looking leaves. Horrible! I put in this plastic cup when I picked it up at Post Office and gave it a bit of water. Dirt went easy in my car.😠”

Helpful Report

Posted 1 month ago

“Wrong item sent.. ordered the larger version was sent the smaller. I don't bother contacting them though as I've been busy with work... It was annoying, but I'll get over it.”

Helpful Report

Posted 1 month ago

“Second time I ordered from succulents depot. Contacted customer service 3 times and no response. Heat pack was loose in box, box was damaged from mail and the pachyveria bubble had only a few leaves on it, and the remaining leaves keep falling off. I will order elsewhere in the future.”

Helpful Report

Posted 2 months ago

“Plants came in almost dead. I am not happy and this has soured me from ordering online from you or any other vendor for that matter”

Helpful Report

Posted 2 months ago

“Never received my order.”

Helpful Report

Posted 2 months ago

Succulents Depot is rated 4.7 based on 7,839 reviews