Succulents Depot Reviews

Name: Succulents Depot
Address: 310 Kalana Ave, Morgan Hill, California
Rating: 4.75

4.8 Rating 7,307 Reviews

94 %

of reviewers recommend Succulents Depot

4.8

Based on 7,307 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Succulents Depot:

Best rated succulents online store. Wide variety of live succulents and cacti. Variegated, rare, and unique. Organically grown in California. Hand picked plants for shipping and well packaged by experienced staff. 100% Quality Guarantee.

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Succulents Depot 5 star review on 27th July 2025

Nancy C

Jax K

Succulents Depot 5 star review on 24th July 2025

Maralyn N

5157

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Contact you use a few times over this and I have not heard anything back about it this is how your plan showed up I got it two out of five are alive and the only reason I gave you a one-star review was because I have not been contacted back”

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Posted 2 weeks ago

“Order took 3 weeks so 3 of my plants dried up. Widh there was a faster shipping route”

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Posted 3 weeks ago

“The plants are too little and were damaged all over the box.”

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Posted 1 month ago

“The ugliest, most beat up plant I have ever ordered. Awful!”

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Posted 1 month ago

“They all pretty much came half dead and not coming back. Very disappointing”

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Posted 1 month ago

“Never received it”

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Posted 2 months ago

“The plant was loose in dirt and it fell everywhere. I was expecting it in a pot like the picture and it didn’t. It came wrapped in paper with a few succulent sticks. Not happy about this.”

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Posted 2 months ago

“Absolutely horrible due to the fact that I was not the person who purchased these items somebody hacked my Etsy account and made these purchases.”

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Posted 2 months ago

“Plant arrived with very dry soil and only wrapped in paper. Planted and it failed to thrive. Emailed support and was told to give it 2 weeks and if it did not improve they would refund me. Leaves are falling off and turning black, but they said it looks great and would only refund 35% of the cost and stopped responding. Will not order from them again and would not recommend them to anyone. Customer service is non existent at this point.”

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Posted 2 months ago

“Soil got into the succulent leaves therefore they arrive in a really bad shape . Succulent Depot needs to improve how they pack and ship their succulents.”

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Posted 2 months ago

“The plants were shipped without labels. Most of them were shipped without plastic pots. The 4 inch plants are actually just tiny single leaves that look like they have seen much better days. I usually prefer to kill the plants myself, as opposed to buying them dead. I’m very disappointed and will not be shopping here again.”

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Posted 3 months ago

“I honestly thought I was buying what was on the picture. When I received my crown of thorns, I thought it was going to be in good conditions. It was dry and almost dead. I hope I can bring it back. First and last time I buy here.”

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Posted 3 months ago

“I never received the package”

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Posted 3 months ago

“Absolute Garbage. Waste of money. Terrible packaging. Dried up, withered leaves. Looked like the cleanup of an old sick plant, the stuff you throw away.”

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Posted 4 months ago

“Very upset with my purchase. The plant was received in poor condition. Not recomended the purchase in this site”

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Posted 4 months ago

“Monkey Tail Cactus was broken in 3 pieces upon arrival. Emailed support and did not receive any response back”

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Posted 4 months ago

“Extremely disappointed in the condition the plant arrived in. No pot, no soul, just a cutting with roots wrapped in craft paper. I will never order from here again.”

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Posted 4 months ago

“Do not order from this place. I paid 30 dollars for dead plants. No guarantee like they day they have on their site. I got no replacement or refund. I will never order from there again, absolutely horrible customer service. What a waste of money”

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Posted 4 months ago

“They came late and were dead.”

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Posted 4 months ago

“My first order was a messy. The cactus was very good. The cactus in my second order was very good.”

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Posted 5 months ago

Succulents Depot is rated 4.8 based on 7,307 reviews