Succulents Depot Reviews

Name: Succulents Depot
Address: 310 Kalana Ave, Morgan Hill, California
Rating: 4.69

4.7 Rating 8,420 Reviews

92 %

of reviewers recommend Succulents Depot

4.7

Based on 8,420 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Live Chat, Email, Telephone

About Succulents Depot:

Best rated succulents online store. Wide variety of live succulents and cacti. Variegated, rare, and unique. Organically grown in California. Hand picked plants for shipping and well packaged by experienced staff. 100% Quality Guarantee.

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Succulents Depot 5 star review on 27th September 2026

Denese L

Succulents Depot 5 star review on 20th September 2026

Denese L

5483

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have not received my order.”

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Posted 1 day ago

“Did not get purchase was refunded less than cost. Have purchased before however will not again. Previous purchases were beautiful plants to he fair.”

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Posted 1 week ago

“The shipping was extremely poor. The packaging quality was so bad that when I opened the box most of the dirt was just rattling around the inside loose. Of the 9 plants I ordered, 2 have already died because they were shipped rotting (pictures attached).”

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Posted 1 week ago

“If you're gonna take that long to ship or me to receive it, then it should be packed in soil. They were poorly packed and barely surviving. The trip I was completely flabbergasted. I will no longer be purchasing from you.”

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Posted 1 week ago

“I never received the plant”

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Posted 2 weeks ago

“Everything arrived half dead. Plants were strewn inside the box and dirt everywhere. Half of the plants received were an inch tall and should not half cost more than a quarter. NEVER BEEN SO DISAPPOINTED IN A PLANT PURCHASE! I’m hoping I can revive what’s soaking in water.”

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Posted 2 weeks ago

“I ordered, then waited. And waited, and waited. You never sent them. Ask for refund, guess I'll be waiting, and more waiting for that too”

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Posted 3 weeks ago

“My plants came with a white powdery on the leaves. It would not wipe off and they came with mites or something. Very poor quality overall. I am trying to keep them alive but 4 died. Not a fan. I want to ask for a refund or something but I don’t think this will happen”

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Posted 3 weeks ago

“2 of the plants that I ordered were infested with Mealybugs. Awful experience. Such a disrespect to customers who have healthy collections.”

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Posted 3 weeks ago

“everything arrived sloppily packaged....my tradescantia lost all its beauty and arrived a dried up ball of dirt and brown leaves.”

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Posted 1 month ago

“I ordered three cactus.. Only one had its roots covered with dirt. One was completely free of dirt just banging around the box which was crushed upon arrival. The other cactus was in two pieces floating in the box. One piece was dead. I planted them and I dont know if any will survive. This is the last time I order anything from succulents Depot. A waste of money.”

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Posted 1 month ago

“Very disappointed. Product looked nothing like picture. Roots had mold.”

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Posted 1 month ago

“Tiny tiny monkey tails-not exactly what I was expecting at all actually.”

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Posted 1 month ago

“The succulents that I ordered came to me in really bad shape. All of them were weathered and petals had fallen off. None of them have survived.”

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Posted 1 month ago

“It was very damaged. I might be able to prop three of the fallen but then whole plant came already dying.”

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Posted 1 month ago

“Extremely disappointed with how my case was handled. I received plants with an active spider mite infestation, and despite repeatedly explaining the severity of the situation, I do not feel my concerns were taken seriously at all. The plants deteriorated so badly that I ultimately had to throw away the entire order—most were dying anyway, and the rest looked so terrible they were not worth trying to save. On top of losing the plants I paid for, I had to deal with the stress, treatment, and risk of introducing spider mites to the rest of my collection. What has made the experience especially upsetting is the customer service response. After everything I documented and explained, I am still only being offered a partial refund. I genuinely cannot understand why I should be expected to absorb part of the cost of an order I had to dispose of because it arrived infested. I am extremely angry and disappointed with how this was handled. I expected a company selling live plants to take a serious pest infestation—and the impact it can have on a customer’s existing collection—far more seriously than this.”

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Posted 1 month ago

“Never recieved my plant. And they were no help in getting it. I lost money and a plant that is insane.”

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Posted 1 month ago

“I ordered 2 Victoria reginae agave. Was very excited to get them. The first set got smashed in shipping because of poor packaging. They were in a box with lots of room for them to slam around. Almost all the leaves were broken. Unfortunately the replacement pair of plants arrived just as damaged. This could have all been avoided if they had only been packed with care and aom insulation to protect them during shipping.”

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Posted 1 month ago

“I want my money back as I didn't get my order . I feel awfully ripped off. Won't recommend you to no one”

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Posted 1 month ago

“Very disappointed in delivery. 2 plants arrived almost dead and have now almost completely died and no follow up to multiple customer service attempts. I cancelled my subscription.”

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Posted 2 months ago

Succulents Depot is rated 4.7 based on 8,420 reviews