Succulents Depot Reviews

Name: Succulents Depot
Address: 310 Kalana Ave, Morgan Hill, California
Rating: 4.70

4.7 Rating 8,123 Reviews

92 %

of reviewers recommend Succulents Depot

4.7

Based on 8,123 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Live Chat

About Succulents Depot:

Best rated succulents online store. Wide variety of live succulents and cacti. Variegated, rare, and unique. Organically grown in California. Hand picked plants for shipping and well packaged by experienced staff. 100% Quality Guarantee.

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Succulents Depot 5 star review on 2nd July 2026

5396

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Never responds to emails about product purchased”

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Posted 4 days ago

“When I received them they were total dried out. I planted them per instructions and they did not service.”

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Posted 4 days ago

“The plants were poorly packaged- smashed and bent with all the soil out of the pots and in the bottom of the box.”

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Posted 5 days ago

“Sent me the wrong plants. When I notified them, they said they’d include the right plants when I place another order! I’m not buying anything else from them.”

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Posted 1 month ago

“The jade succulent I ordered has a pathogen- browning on the leaves which I am just trying to deadhead and parts that are so light green they’ve never seen sun. It’s a very hard balance, I am determined to keep my first succulent alive. I just do not want it infecting my other plants.”

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Posted 2 months ago

“While we are frequent and loyal customers, unfortunately our most recent delivery was very unsatisfactory. Plants were small, soils were either too wet or too dry and the ivers quality was substandard.”

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Posted 3 months ago

“I was very disappointed when my purchase arrived packaged only with a dry paper holding the roots in loose soil.the plant was void of moisture and barely alive. The advertised product was shown in a 4" grow pot but unfortunately that was not included in the box the plant was shipped in.”

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Posted 3 months ago

“I thought it was going be a much bigger plant”

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Posted 3 months ago

“Im debating on throwing in garbage. I have no idea why the christmas catcus clades came with massive white around the whole clades. I potted in a tiny pot with drainage using quality soil. I have plenty of experience with cuttings of CC, TC ,and EC”

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Posted 3 months ago

“Not insulated very well, the succulent was beyond dead.”

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Posted 3 months ago

“My variegated Christmas cactus were not variegated. They knew by looking at them when they packed the order. I thought I’d give them a little time to grow and see if they needed more time to produce variegation. They have grown much and still no variegation. Both emails to customer service have gone unanswered. Very unfortunate. I wouldn’t mind the cactus being a scam, yes a scam because they took my money and promised a product that they did not send. I have green Christmas cactus. Didn’t need three more. But it is the customer service that really bothers me. If you can’t respond to your customers your business is trash. We are the reason you are in business. Anyway. Thanks for nothing.”

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Posted 4 months ago

“I was not pleased. My string of pearls arrived in a pile of mess all frozen😡”

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Posted 4 months ago

“Most of them had cold damage, I got to save some but I lost some as well. Won’t be ordering from here ever again.”

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Posted 4 months ago

“Not happy at all. Plants came half dead. Not really useable for our project.”

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Posted 5 months ago

“It was dead when I got the bear paw succulent I ordered”

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Posted 5 months ago

“When my plants arrived they were dead”

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Posted 5 months ago

“Very disappointed. Plant arrived nearly dead with no soil, no instructions or protection from the very cold weather. I planted it immediately in miracle grow plant soil and after 2 weeks it still hasn't recovered. Pictures attached. I highly doubt I will ever order again.”

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Posted 5 months ago

“The succulents came in pretty bad shape. I’m hoping that they survive.”

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Posted 5 months ago

“Got my order, I contacted the seller about issues with 2 plants. I was offered $4 off on my next order. I wrote back that I want a full refund for the 2 plants - till this day got no response and ...no refund.”

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Posted 6 months ago

“Extremely disappointed!!! I’m hoping they will make it! ALL came half dead! Disgusting…”

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Posted 6 months ago

Succulents Depot is rated 4.7 based on 8,123 reviews