Succulents Depot Reviews

Name: Succulents Depot
Address: 310 Kalana Ave, Morgan Hill, California
Rating: 4.80

4.8 Rating 5,946 Reviews

95 %

of reviewers recommend Succulents Depot

4.8

Based on 5,946 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Succulents Depot:

Best rated succulents online store. Wide variety of live succulents and cacti. Variegated, rare, and unique. Organically grown in California. Hand picked plants for shipping and well packaged by experienced staff. 100% Quality Guarantee.

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Succulents Depot 5 star review on 25th April 2024

4699

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The plant is not doing well at all. It arrived in a smashed box.”

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Posted 1 week ago

“I expected it to be potted. There was no detectable root. The potting end didn’t look very healthy, so I hope it will make it”

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Posted 2 weeks ago

“I have already left a review with pictures. I’d like subscription canceled.”

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Posted 2 weeks ago

“The plant wasn't delivered I ordered it on 03-11-24 I haven't received it refund my card ASAP !!!”

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Posted 4 weeks ago

“Plants received wasn’t the same size as I ordered”

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Posted 1 month ago

“It was terrible my cotyleden paw bear plant arrive with only tye stems no root at all,it did survive cause there were no root, it's like they cut the leaves and stem and put on top of a bunch of cotton in a box, so how can it grow I will never buy from this company again..”

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Posted 1 month ago

“Never received my order 🤬”

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Posted 1 month ago

“Plant arrived completely dead and only wrapped in paper. I tried to reach out to support the next day, March 5th and it's now March 11th... no reply. I tried to save it since I've saved a lot of plants out my 150+, but was unsuccessful. Very sad because this is such a beautiful plant. I will definitely not buy from this company again.”

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Posted 1 month ago

“I am afraid I have to say this was the worst experience I have had with online shopping. The plant arrived totally dried out, almost no potting soil was on the roots because the plant was only partially wrapped in a small piece of paper. It would have been better if a small plastic container or even a bag was used. I had to add soil, stablizing with stones and soaked the pot overnight to revive it. I don't know if I will buy anything in the future.”

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Posted 1 month ago

“My succulent never arrived. I feel like I should be sent an extra plant as an apology/courtesy. I probably won't shop with you guys again without some kind of concession.”

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Posted 1 month ago

“Absolutely horrible. So disappointed. Planta were open and broken and essentially dead "not dormant" like they try to convince you. Will never purchase from here again!!!”

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Posted 1 month ago

“This is my second order with Succulents Depot. The first was great, plants grew like crazy and were beautiful. This time, the plants were both either completely dead or close to it within a week. Didn’t even get to water them a second time after repotting and they were both gone. I’m really disappointed, I was excited to order again and this has made he hesitate to spend my money with Succulents Depot”

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Posted 1 month ago

“The succulent (camp fire) looked much different than the photo on your website.”

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Posted 1 month ago

“Two plants arrived dead and one plant is not what I ordered.”

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Posted 1 month ago

“I've started hundreds of cuttings over the years with pretty good success, but the cuttings I received would not grow roots at all, they just shriveled up n died. Could be my fault, could a been the cuttings, but either way I'm without my fire chalksticks”

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Posted 1 month ago

“Disappointed, to say the least. Not what I expected. Poorly packed. Not in great shape”

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Posted 1 month ago

“Plants came in awful!”

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Posted 1 month ago

“It was too cold for it it arrived dead 🙃”

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Posted 2 months ago

“I don’t blame the company, but my succulent was pretty much dead on arrival. I think it was just too cold during the delivery time. I will try again.”

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Posted 3 months ago

“If I could give zero stars I would the plant I received was a mess and is fighting for survival”

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Posted 3 months ago

Succulents Depot is rated 4.8 based on 5,946 reviews