Succulents Depot Reviews

Name: Succulents Depot
Address: 310 Kalana Ave, Morgan Hill, California
Rating: 4.71

4.7 Rating 7,751 Reviews

93 %

of reviewers recommend Succulents Depot

4.7

Based on 7,751 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Succulents Depot:

Best rated succulents online store. Wide variety of live succulents and cacti. Variegated, rare, and unique. Organically grown in California. Hand picked plants for shipping and well packaged by experienced staff. 100% Quality Guarantee.

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Succulents Depot 5 star review on 20th December 2025

Chad A

Succulents Depot 5 star review on 14th December 2025

Anonymous

Monica S

Cathy M

5305

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Received two dead plants!”

Helpful Report

Posted 1 day ago

“In poor wilted condition, very small plants. I will be surprised if they live”

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Posted 2 days ago

“Delivery is very disapointing. I paid for priory 3-5 day delivery and received the plants 14 days later with half of the plants dead and the other half under stress. After multiple calls with the company and the post office, I found the plants were never shipped when I was told they were. The company offered to resend new plants but I had to jump through more hoops and who knows when I would receive the new plants.”

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Posted 1 week ago

“No plastic pot, super dry and yellow looking leaves. Horrible! I put in this plastic cup when I picked it up at Post Office and gave it a bit of water. Dirt went easy in my car.😠”

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Posted 1 week ago

“Wrong item sent.. ordered the larger version was sent the smaller. I don't bother contacting them though as I've been busy with work... It was annoying, but I'll get over it.”

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Posted 1 week ago

“Second time I ordered from succulents depot. Contacted customer service 3 times and no response. Heat pack was loose in box, box was damaged from mail and the pachyveria bubble had only a few leaves on it, and the remaining leaves keep falling off. I will order elsewhere in the future.”

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Posted 1 week ago

“Plants came in almost dead. I am not happy and this has soured me from ordering online from you or any other vendor for that matter”

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Posted 2 weeks ago

“Never received my order.”

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Posted 2 weeks ago

“Very small and plant arrived dead very unhappy”

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Posted 3 weeks ago

“USPS shipping lost and heavily damaged the order... Succulent didn't make it”

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Posted 4 weeks ago

“Never planning to purchase from them again. If you have issues, don't anticipate getting a response. But boy they sure do want you to rate it. I'd rather put poop in my hands and clap than order from here again.”

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Posted 1 month ago

“The plant arrived damaged and i was unable to save the damaged parts.”

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Posted 1 month ago

“Ordered 2 plants both arrived extremely wilted and with in a week one died. The other is still sickly but hanging around. Reached out for replacement or refund twice and have had no response. Extremely disappointed.”

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Posted 1 month ago

“My plant show up dead, the soil was all over the package , dried roots, 😞”

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Posted 1 month ago

“Plant arrived and it's drier than dry....I don't think this shriveled up plant is going to make it....I'm very disappointed in this purchase and will not order from you again!!!!”

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Posted 1 month ago

“Ive sent 2 emails & a text about my order. I'm not sure what is on the plants I received but I would appreciate an answer back with a solution please.Its either fungal or pests on the plants I have. Please respond to my email. It contains pictures.”

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Posted 1 month ago

“not happy verysmall plants hope they grow !!!!!!!!!!”

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Posted 1 month ago

“I was supposed to get a bare root succulent. BARE ROOT. I got a huge chunk of dry crumbling soil with a few stems poking out of the top of it. Not happy, not going to shop with you ever again. -- Trystan Greist”

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Posted 1 month ago

“The only 2 orders that I received from you were dead or dieing. I will have to buy local! Thank you”

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Posted 2 months ago

“my plants arrived all broken,😞 I spent 60 dollars😓”

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Posted 2 months ago

Succulents Depot is rated 4.7 based on 7,751 reviews