Succulents Depot Reviews

Name: Succulents Depot
Address: 310 Kalana Ave, Morgan Hill, California
Rating: 4.80

4.8 Rating 5,991 Reviews

95 %

of reviewers recommend Succulents Depot

4.8

Based on 5,991 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Succulents Depot:

Best rated succulents online store. Wide variety of live succulents and cacti. Variegated, rare, and unique. Organically grown in California. Hand picked plants for shipping and well packaged by experienced staff. 100% Quality Guarantee.

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Succulents Depot 5 star review on 7th May 2024

4707

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Plants were dried out packaging was terrible look nothing like I ordered”

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Posted 10 months ago

“Poor customer service and lack of communication. Order 5 orders of Lithops seeds and received 3 of my orders. I replied to an email the sent me and still no answer plus they never answered my first email.”

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Posted 10 months ago

“The plants are so much smaller than the one inch pots”

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Posted 11 months ago

“There to tiny for the money”

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Posted 11 months ago

“I was given a plant that had frost on him. When i received the plant the bottom of it was discolored because it was frozen”

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Posted 11 months ago

“Plants were dry and falling apart, will never buy from you guys again”

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Posted 11 months ago

“My succulents came dead. I was not pleased and went my money back”

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Posted 11 months ago

“Beautiful I really want one more.”

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Posted 1 year ago

“Package never arrived, don't know what happened.”

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Posted 1 year ago

“What plant. There was hardly anything to it”

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Posted 1 year ago

“garbage plants and took a long time to ship way overpriced for sick looking plants”

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Posted 1 year ago

“packaged very poorly. lost half of the plant”

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Posted 1 year ago

“This was the worst purchase I have ever made. It arrived dead and crushed. I may as well have planted my $25 and watered that.”

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Posted 1 year ago

“Don’t order from these people. I had an order that didn’t show up. Have been pleading with them for over a week and a half to resend. They won’t resend because they fulfilled their duty. Lol some customer service there! Not asking for a refund for a reshipment for the order that was not received. So hopefully you don’t have any issues with your order because their customer service is subpar ☺️☺️”

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Posted 1 year ago

“awful, awful, awful..plants arrived w out most of their leaves and leaves were dead, just a stem w a very few amt of leaves”

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Posted 1 year ago

“Succulents Depot sold old dried up unhealthy plants to me and do not want to return these plants. Do not buy plants from this nursery”

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Posted 1 year ago

“4/6 plants I've gotten came to me in bad shape. I had to save all of them. I didn't pay to SAVE a plant (though I have for the most part); I paid for a healthy plant. Also the customer service was terrible when I was trying to refund the half dead plants I received. In the end they still only refunded me for a plant and a half.... 🙃🙃🙃 Will never order from here again.”

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Posted 1 year ago

“Still have not received the order.”

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Posted 1 year ago

“When my plants arrived, the soil and seeds were all mixed together. It wasn’t packed well at all. I’m not satisfied.”

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Posted 1 year ago

“Plants were very poorly packed. Broken, and at least 10 plants had no pots! Just wrapped and thrown in the box. I will not be purchasing from you again.”

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Posted 1 year ago

Succulents Depot is rated 4.8 based on 5,991 reviews