Succulents Depot Reviews

Name: Succulents Depot
Address: 310 Kalana Ave, Morgan Hill, California
Rating: 4.71

4.7 Rating 7,751 Reviews

93 %

of reviewers recommend Succulents Depot

4.7

Based on 7,751 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Succulents Depot:

Best rated succulents online store. Wide variety of live succulents and cacti. Variegated, rare, and unique. Organically grown in California. Hand picked plants for shipping and well packaged by experienced staff. 100% Quality Guarantee.

Visit Website

Succulents Depot 5 star review on 20th December 2025

Chad A

Succulents Depot 5 star review on 14th December 2025

Anonymous

Monica S

Cathy M

5305

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The succulents that I received where excellent, but one of the items from my order is missing!”

Helpful Report

Posted 11 months ago

“money wasted- both plants arrived dead”

Helpful Report

Posted 11 months ago

“I have not recieved my order”

Helpful Report

Posted 11 months ago

“I ordered 2 plants. 1 arrived dead. The other one died 2 days after delivery. Will not order from this company again.”

Helpful Report

Posted 11 months ago

“Plants arrived broken”

Helpful Report

Posted 11 months ago

“Again plants look nothing like the ones I put in my cart. Doubt if I will order again.”

Helpful Report

Posted 11 months ago

“Plants were dry and dying only two survived”

Helpful Report

Posted 1 year ago

“I tried to resolve this with the seller who only wanted me to make another purchase and then send a replacement. Etsy intervened and refunded the original purchase. The plants arrived in damaged condition due to poor packing and no additional packing placed in the box. They toppled end over end in shipping and dirt was all over the inside of the box. Requested a replacement of at least one plant. I have photos of plants and packaging. No further response from the seller. I purchased it due to the excellent rating but hard to believe that I am the only one this has happened to”

Helpful Report

Posted 1 year ago

“I received 3 christmas cactus with heat pack. 2/3 of the soil was in the box not the pots. The plants were dead. I sent a message and picture. Since then I have send another message and picture. I have not heard a word from you. Very disappointed. I got another order from another company with a heat pack and they arrived just fine.”

Helpful Report

Posted 1 year ago

“The six Graptoveria 'Frd Ives' were all elongeated and leggy. They were not what I was expecting. I wish I had taken photos of them. I this is your product quality, I will not be purchasing from you again.”

Helpful Report

Posted 1 year ago

“Terrible both of my plants came broken and dead”

Helpful Report

Posted 1 year ago

“I never received it”

Helpful Report

Posted 1 year ago

“Read my email i sent !!!!”

Helpful Report

Posted 1 year ago

“Terrible. Do not order”

Helpful Report

Posted 1 year ago

“2/3 plants per month are dying”

Helpful Report

Posted 1 year ago

“My plant died”

Helpful Report

Posted 1 year ago

“Shipping damage. you don’t respond to my emails. I will be contacting paypal to cancel pmt.”

Helpful Report

Posted 1 year ago

“The crown of thorn plant is dying. The other plant is fine”

Helpful Report

Posted 1 year ago

“My plant arrived dead”

Helpful Report

Posted 1 year ago

“This plant was broken in half and half of it was dead. I have a piece of it in water right now trying to propagate it but it’s not looking good. It would be great if you can send me a new plant.”

Helpful Report

Posted 1 year ago

Succulents Depot is rated 4.7 based on 7,751 reviews