Succulents Depot Reviews

Name: Succulents Depot
Address: 310 Kalana Ave, Morgan Hill, California
Rating: 4.69

4.7 Rating 8,420 Reviews

92 %

of reviewers recommend Succulents Depot

4.7

Based on 8,420 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Live Chat, Email, Telephone

About Succulents Depot:

Best rated succulents online store. Wide variety of live succulents and cacti. Variegated, rare, and unique. Organically grown in California. Hand picked plants for shipping and well packaged by experienced staff. 100% Quality Guarantee.

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Succulents Depot 5 star review on 27th September 2026

Denese L

Succulents Depot 5 star review on 20th September 2026

Denese L

5483

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered 4 cactus and a heating pouch to keep them warm. (It’s very cold where I live right now.) When I received the items, the pouch wasn’t warm at all. On top of that the dirt from the pots was in the bottom of the box they were shipped in, the cactus had no soil in their pots. I had to repot all 4 of the cactus. I just hope they live. It’s too early to tell right now,”

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Posted 1 year ago

“I ordered 4 different succulents & 3 of the 4 looked dead even before I planed. Not healthy at all.”

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Posted 1 year ago

“Mine arrived half frozen and dead and no one at the company has replied to my email.”

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Posted 1 year ago

“The succulents that I received where excellent, but one of the items from my order is missing!”

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Posted 1 year ago

“money wasted- both plants arrived dead”

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Posted 1 year ago

“I have not recieved my order”

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Posted 1 year ago

“I ordered 2 plants. 1 arrived dead. The other one died 2 days after delivery. Will not order from this company again.”

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Posted 1 year ago

“Plants arrived broken”

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Posted 1 year ago

“Again plants look nothing like the ones I put in my cart. Doubt if I will order again.”

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Posted 1 year ago

“Plants were dry and dying only two survived”

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Posted 1 year ago

“I tried to resolve this with the seller who only wanted me to make another purchase and then send a replacement. Etsy intervened and refunded the original purchase. The plants arrived in damaged condition due to poor packing and no additional packing placed in the box. They toppled end over end in shipping and dirt was all over the inside of the box. Requested a replacement of at least one plant. I have photos of plants and packaging. No further response from the seller. I purchased it due to the excellent rating but hard to believe that I am the only one this has happened to”

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Posted 1 year ago

“I received 3 christmas cactus with heat pack. 2/3 of the soil was in the box not the pots. The plants were dead. I sent a message and picture. Since then I have send another message and picture. I have not heard a word from you. Very disappointed. I got another order from another company with a heat pack and they arrived just fine.”

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Posted 1 year ago

“The six Graptoveria 'Frd Ives' were all elongeated and leggy. They were not what I was expecting. I wish I had taken photos of them. I this is your product quality, I will not be purchasing from you again.”

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Posted 1 year ago

“Terrible both of my plants came broken and dead”

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Posted 1 year ago

“I never received it”

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Posted 1 year ago

“Read my email i sent !!!!”

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Posted 1 year ago

“Terrible. Do not order”

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Posted 1 year ago

“2/3 plants per month are dying”

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Posted 1 year ago

“My plant died”

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Posted 1 year ago

“Shipping damage. you don’t respond to my emails. I will be contacting paypal to cancel pmt.”

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Posted 1 year ago

Succulents Depot is rated 4.7 based on 8,420 reviews