Succulents Depot Reviews

Name: Succulents Depot
Address: 310 Kalana Ave, Morgan Hill, California
Rating: 4.73

4.7 Rating 7,588 Reviews

93 %

of reviewers recommend Succulents Depot

4.7

Based on 7,588 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Succulents Depot:

Best rated succulents online store. Wide variety of live succulents and cacti. Variegated, rare, and unique. Organically grown in California. Hand picked plants for shipping and well packaged by experienced staff. 100% Quality Guarantee.

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Succulents Depot 5 star review on 4th November 2025

5277

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The succulent (camp fire) looked much different than the photo on your website.”

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Posted 1 year ago

“Two plants arrived dead and one plant is not what I ordered.”

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Posted 1 year ago

“I've started hundreds of cuttings over the years with pretty good success, but the cuttings I received would not grow roots at all, they just shriveled up n died. Could be my fault, could a been the cuttings, but either way I'm without my fire chalksticks”

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Posted 1 year ago

“Disappointed, to say the least. Not what I expected. Poorly packed. Not in great shape”

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Posted 1 year ago

“Plants came in awful!”

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Posted 1 year ago

“It was too cold for it it arrived dead 🙃”

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Posted 1 year ago

“I don’t blame the company, but my succulent was pretty much dead on arrival. I think it was just too cold during the delivery time. I will try again.”

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Posted 1 year ago

“If I could give zero stars I would the plant I received was a mess and is fighting for survival”

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Posted 1 year ago

“The tradescantia was crushed between 2 heat packs did not.make it, both plants were wrapped in a brown paper towel then butcher paper.. both plants were dry as a bone and and dirt was everywhere”

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Posted 1 year ago

“Very disappointed the succulents looked like they had been frozen matter what I did I could not make them presentable fora gift ! I have grown these succulents girls years very beautiful an tall !!!”

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Posted 1 year ago

“My plant still has not returned to its original state. Not pleased with how it looks”

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Posted 1 year ago

“Plant was ordered to Alask, and in Dec so I don't know how I expected much... Dead on arival..Frozen..”

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Posted 1 year ago

“Plants are microscopic in size. Half the plants still have damage from frost due to poor packaging and economy shipping speed. Compared to every other place and person I’ve ordered from, this was hands down the worst value for my money and I wish I had returned it as the plants are still doing very poorly. Will be telling everyone to stay away from here as I make succulent arrangements professionally.”

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Posted 1 year ago

“Cactus arrived broken, not packaged well, and only one viable plant out of the 4 that were ordered. Will not purchase from this site again.”

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Posted 1 year ago

“When my succulent arrived it was dead. It was very slimy - I had to throw it out.”

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Posted 1 year ago

“Still no blooms”

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Posted 1 year ago

“I received my order yesterday. It wasn’t packaged very well. There were no markings on the box to show which end to open. When I opened the box the pot was upside down and there was dirt everywhere. Additionally, the soil was extremely dry. I was surprise to see the plant was still alive, not sure if it will make it though. We’ll see what happens in a the next few days.”

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Posted 1 year ago

“The packaging was horrendous. Two of my plants came as a pile of soil with no nesting pot what so ever...just thrown into paper wrap. Other plants were in poor condition looking like they're knocking on deaths door and the strings of the plant were crunched into paper so all of the succulent "leaves" broke off.”

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Posted 1 year ago

“My plants arrived frozen and dead I have reached out 2x now with no reply. Buyer beware”

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Posted 1 year ago

“i ordered these a while ago and still have not received them”

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Posted 1 year ago

Succulents Depot is rated 4.7 based on 7,588 reviews