Succulents Depot Reviews

Name: Succulents Depot
Address: 310 Kalana Ave, Morgan Hill, California
Rating: 4.69

4.7 Rating 8,420 Reviews

92 %

of reviewers recommend Succulents Depot

4.7

Based on 8,420 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Live Chat, Email, Telephone

About Succulents Depot:

Best rated succulents online store. Wide variety of live succulents and cacti. Variegated, rare, and unique. Organically grown in California. Hand picked plants for shipping and well packaged by experienced staff. 100% Quality Guarantee.

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Succulents Depot 5 star review on 27th September 2026

Denese L

Succulents Depot 5 star review on 20th September 2026

Denese L

5483

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The plant was loose in dirt and it fell everywhere. I was expecting it in a pot like the picture and it didn’t. It came wrapped in paper with a few succulent sticks. Not happy about this.”

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Posted 1 year ago

“Absolutely horrible due to the fact that I was not the person who purchased these items somebody hacked my Etsy account and made these purchases.”

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Posted 1 year ago

“Plant arrived with very dry soil and only wrapped in paper. Planted and it failed to thrive. Emailed support and was told to give it 2 weeks and if it did not improve they would refund me. Leaves are falling off and turning black, but they said it looks great and would only refund 35% of the cost and stopped responding. Will not order from them again and would not recommend them to anyone. Customer service is non existent at this point.”

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Posted 1 year ago

“Soil got into the succulent leaves therefore they arrive in a really bad shape . Succulent Depot needs to improve how they pack and ship their succulents.”

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Posted 1 year ago

“The plants were shipped without labels. Most of them were shipped without plastic pots. The 4 inch plants are actually just tiny single leaves that look like they have seen much better days. I usually prefer to kill the plants myself, as opposed to buying them dead. I’m very disappointed and will not be shopping here again.”

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Posted 1 year ago

“I honestly thought I was buying what was on the picture. When I received my crown of thorns, I thought it was going to be in good conditions. It was dry and almost dead. I hope I can bring it back. First and last time I buy here.”

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Posted 1 year ago

“I never received the package”

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Posted 1 year ago

“Absolute Garbage. Waste of money. Terrible packaging. Dried up, withered leaves. Looked like the cleanup of an old sick plant, the stuff you throw away.”

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Posted 1 year ago

“Very upset with my purchase. The plant was received in poor condition. Not recomended the purchase in this site”

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Posted 1 year ago

“Monkey Tail Cactus was broken in 3 pieces upon arrival. Emailed support and did not receive any response back”

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Posted 1 year ago

“Extremely disappointed in the condition the plant arrived in. No pot, no soul, just a cutting with roots wrapped in craft paper. I will never order from here again.”

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Posted 1 year ago

“Do not order from this place. I paid 30 dollars for dead plants. No guarantee like they day they have on their site. I got no replacement or refund. I will never order from there again, absolutely horrible customer service. What a waste of money”

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Posted 1 year ago

“They came late and were dead.”

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Posted 1 year ago

“My first order was a messy. The cactus was very good. The cactus in my second order was very good.”

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Posted 1 year ago

“They were dead when they arrived. I tried to reach out to the company but received NO response!! Not happy with this.”

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Posted 1 year ago

“Plants arrived dead, they did not offer store credit as they say they will on their website. I was offered replacement plants on my next order, why would I order from them again?”

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Posted 1 year ago

“I'll never buy from them again.”

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Posted 1 year ago

“Two of the plants were squashed. One of them looked like it was already dead and the other is trying to survive. Very disappointed!!! I won’t be ordering from you again.”

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Posted 1 year ago

“Don’t have them yet. I hope they are ok when they do arrive. One of the other ones was damaged but I think this is the last time I will buy”

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Posted 1 year ago

“Nothing above the dirt in the pot, no signs of life after 2 weeks!”

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Posted 1 year ago

Succulents Depot is rated 4.7 based on 8,420 reviews