Succulents Depot Reviews

Name: Succulents Depot
Address: 310 Kalana Ave, Morgan Hill, California
Rating: 4.75

4.8 Rating 7,191 Reviews

94 %

of reviewers recommend Succulents Depot

4.8

Based on 7,191 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Succulents Depot:

Best rated succulents online store. Wide variety of live succulents and cacti. Variegated, rare, and unique. Organically grown in California. Hand picked plants for shipping and well packaged by experienced staff. 100% Quality Guarantee.

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Succulents Depot 5 star review on 14th June 2025

5139

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Nothing above the dirt in the pot, no signs of life after 2 weeks!”

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Posted 4 months ago

“I ordered 4 cactus and a heating pouch to keep them warm. (It’s very cold where I live right now.) When I received the items, the pouch wasn’t warm at all. On top of that the dirt from the pots was in the bottom of the box they were shipped in, the cactus had no soil in their pots. I had to repot all 4 of the cactus. I just hope they live. It’s too early to tell right now,”

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Posted 4 months ago

“I ordered 4 different succulents & 3 of the 4 looked dead even before I planed. Not healthy at all.”

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Posted 4 months ago

“Mine arrived half frozen and dead and no one at the company has replied to my email.”

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Posted 4 months ago

“The succulents that I received where excellent, but one of the items from my order is missing!”

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Posted 5 months ago

“money wasted- both plants arrived dead”

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Posted 5 months ago

“I have not recieved my order”

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Posted 5 months ago

“I ordered 2 plants. 1 arrived dead. The other one died 2 days after delivery. Will not order from this company again.”

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Posted 5 months ago

“Plants arrived broken”

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Posted 5 months ago

“Again plants look nothing like the ones I put in my cart. Doubt if I will order again.”

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Posted 5 months ago

“Plants were dry and dying only two survived”

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Posted 5 months ago

“I tried to resolve this with the seller who only wanted me to make another purchase and then send a replacement. Etsy intervened and refunded the original purchase. The plants arrived in damaged condition due to poor packing and no additional packing placed in the box. They toppled end over end in shipping and dirt was all over the inside of the box. Requested a replacement of at least one plant. I have photos of plants and packaging. No further response from the seller. I purchased it due to the excellent rating but hard to believe that I am the only one this has happened to”

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Posted 5 months ago

“I received 3 christmas cactus with heat pack. 2/3 of the soil was in the box not the pots. The plants were dead. I sent a message and picture. Since then I have send another message and picture. I have not heard a word from you. Very disappointed. I got another order from another company with a heat pack and they arrived just fine.”

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Posted 5 months ago

“The six Graptoveria 'Frd Ives' were all elongeated and leggy. They were not what I was expecting. I wish I had taken photos of them. I this is your product quality, I will not be purchasing from you again.”

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Posted 5 months ago

“Terrible both of my plants came broken and dead”

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Posted 5 months ago

“I never received it”

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Posted 6 months ago

“Read my email i sent !!!!”

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Posted 6 months ago

“Terrible. Do not order”

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Posted 6 months ago

“2/3 plants per month are dying”

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Posted 6 months ago

“My plant died”

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Posted 6 months ago

Succulents Depot is rated 4.8 based on 7,191 reviews