Succulents Depot Reviews

Name: Succulents Depot
Address: 310 Kalana Ave, Morgan Hill, California
Rating: 4.71

4.7 Rating 7,751 Reviews

93 %

of reviewers recommend Succulents Depot

4.7

Based on 7,751 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Succulents Depot:

Best rated succulents online store. Wide variety of live succulents and cacti. Variegated, rare, and unique. Organically grown in California. Hand picked plants for shipping and well packaged by experienced staff. 100% Quality Guarantee.

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Succulents Depot 5 star review on 20th December 2025

Chad A

Succulents Depot 5 star review on 14th December 2025

Anonymous

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My plants came dead. I've tried to contact the company 4 times thru email requesting a replacement or refund. At this point I want a refund!!”

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Posted 3 months ago

“Placed order on August 17, 2025 and today is September 2, 2025 order still not received.”

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Posted 3 months ago

“All plants arrived dead.”

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Posted 3 months ago

“My 2 purchases arrived late,dry and dead.”

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Posted 3 months ago

“Plants arrived dry and wilted. I have ask for a refund multiple times but have not been contacted. Very disarisfied”

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Posted 3 months ago

“I'm saddened that no one has even replied to my comments. As of July 30th my order was still in California. Today is August 14th and I have not received it yet. Does anyone care?”

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Posted 4 months ago

“My plant arrived stone cold dead.”

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Posted 4 months ago

“Not recommended...I received a plant with yellow and dehydrated leaves.”

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Posted 4 months ago

“My crown of thorns arrived without a pot (just bare roots) and all dried up and dead. My first order contained a broken plant! Very disappointing! Will not be ordering from them again!”

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Posted 4 months ago

“Everything came dried out and dead”

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Posted 4 months ago

“Arrived with mealy bugs and spider mites! They spread through the whole order.”

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Posted 4 months ago

“Contact you use a few times over this and I have not heard anything back about it this is how your plan showed up I got it two out of five are alive and the only reason I gave you a one-star review was because I have not been contacted back”

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Posted 5 months ago

“Order took 3 weeks so 3 of my plants dried up. Widh there was a faster shipping route”

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Posted 5 months ago

“The plants are too little and were damaged all over the box.”

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Posted 6 months ago

“The ugliest, most beat up plant I have ever ordered. Awful!”

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Posted 6 months ago

“They all pretty much came half dead and not coming back. Very disappointing”

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Posted 6 months ago

“Never received it”

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Posted 6 months ago

“The plant was loose in dirt and it fell everywhere. I was expecting it in a pot like the picture and it didn’t. It came wrapped in paper with a few succulent sticks. Not happy about this.”

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Posted 7 months ago

“Absolutely horrible due to the fact that I was not the person who purchased these items somebody hacked my Etsy account and made these purchases.”

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Posted 7 months ago

“Plant arrived with very dry soil and only wrapped in paper. Planted and it failed to thrive. Emailed support and was told to give it 2 weeks and if it did not improve they would refund me. Leaves are falling off and turning black, but they said it looks great and would only refund 35% of the cost and stopped responding. Will not order from them again and would not recommend them to anyone. Customer service is non existent at this point.”

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Posted 7 months ago

Succulents Depot is rated 4.7 based on 7,751 reviews