Succulents Depot Reviews

Name: Succulents Depot
Address: 310 Kalana Ave, Morgan Hill, California
Rating: 4.69

4.7 Rating 8,420 Reviews

92 %

of reviewers recommend Succulents Depot

4.7

Based on 8,420 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Live Chat, Email, Telephone

About Succulents Depot:

Best rated succulents online store. Wide variety of live succulents and cacti. Variegated, rare, and unique. Organically grown in California. Hand picked plants for shipping and well packaged by experienced staff. 100% Quality Guarantee.

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Succulents Depot 5 star review on 27th September 2026

Denese L

Succulents Depot 5 star review on 20th September 2026

Denese L

5483

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Extremely disappointed!!! I’m hoping they will make it! ALL came half dead! Disgusting…”

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Posted 9 months ago

“I sent a photo and comment on the purchase of Thorn of Crown that arrived dead and 1/3 odf the sise of the picture. I requested a refund and so far no reply. Terribly disturbing”

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Posted 9 months ago

“My plant arrived is all I can say. It doesn't look anything like the picture online. There are only a couple of tiny, tiny leaves most of wihich were loose laying on the ground. I'm not happy at all. Check out the picture.”

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Posted 9 months ago

“Received two dead plants!”

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Posted 9 months ago

“In poor wilted condition, very small plants. I will be surprised if they live”

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Posted 9 months ago

“Delivery is very disapointing. I paid for priory 3-5 day delivery and received the plants 14 days later with half of the plants dead and the other half under stress. After multiple calls with the company and the post office, I found the plants were never shipped when I was told they were. The company offered to resend new plants but I had to jump through more hoops and who knows when I would receive the new plants.”

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Posted 9 months ago

“No plastic pot, super dry and yellow looking leaves. Horrible! I put in this plastic cup when I picked it up at Post Office and gave it a bit of water. Dirt went easy in my car.😠”

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Posted 9 months ago

“Wrong item sent.. ordered the larger version was sent the smaller. I don't bother contacting them though as I've been busy with work... It was annoying, but I'll get over it.”

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Posted 9 months ago

“Second time I ordered from succulents depot. Contacted customer service 3 times and no response. Heat pack was loose in box, box was damaged from mail and the pachyveria bubble had only a few leaves on it, and the remaining leaves keep falling off. I will order elsewhere in the future.”

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Posted 9 months ago

“Plants came in almost dead. I am not happy and this has soured me from ordering online from you or any other vendor for that matter”

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Posted 9 months ago

“Never received my order.”

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Posted 9 months ago

“Very small and plant arrived dead very unhappy”

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Posted 10 months ago

“USPS shipping lost and heavily damaged the order... Succulent didn't make it”

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Posted 10 months ago

“Never planning to purchase from them again. If you have issues, don't anticipate getting a response. But boy they sure do want you to rate it. I'd rather put poop in my hands and clap than order from here again.”

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Posted 10 months ago

“The plant arrived damaged and i was unable to save the damaged parts.”

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Posted 10 months ago

“Ordered 2 plants both arrived extremely wilted and with in a week one died. The other is still sickly but hanging around. Reached out for replacement or refund twice and have had no response. Extremely disappointed.”

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Posted 10 months ago

“My plant show up dead, the soil was all over the package , dried roots, 😞”

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Posted 10 months ago

“Plant arrived and it's drier than dry....I don't think this shriveled up plant is going to make it....I'm very disappointed in this purchase and will not order from you again!!!!”

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Posted 10 months ago

“Ive sent 2 emails & a text about my order. I'm not sure what is on the plants I received but I would appreciate an answer back with a solution please.Its either fungal or pests on the plants I have. Please respond to my email. It contains pictures.”

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Posted 10 months ago

“not happy verysmall plants hope they grow !!!!!!!!!!”

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Posted 11 months ago

Succulents Depot is rated 4.7 based on 8,420 reviews