Succulents Depot Reviews

Name: Succulents Depot
Address: 310 Kalana Ave, Morgan Hill, California
Rating: 4.71

4.7 Rating 7,751 Reviews

93 %

of reviewers recommend Succulents Depot

4.7

Based on 7,751 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Succulents Depot:

Best rated succulents online store. Wide variety of live succulents and cacti. Variegated, rare, and unique. Organically grown in California. Hand picked plants for shipping and well packaged by experienced staff. 100% Quality Guarantee.

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Succulents Depot 5 star review on 20th December 2025

Chad A

Succulents Depot 5 star review on 14th December 2025

Anonymous

Monica S

Cathy M

5305

Anonymous

Anonymous // 01/01/2019

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“Half the plants were crushed and dead”

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Posted 2 weeks ago

“My succulent arrived promptly,it is healthy and just as pictured.”

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Posted 2 weeks ago

“I am very pleased with this purchase! It arrived moist and healthy. I potted it within 24 hours and feel it's adapting to the adoption quite well!”

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Posted 2 weeks ago

“I've never received it. I have a wrong address and tried to correct it, but it was too late. I gave the right address in an email, but never received my plant or a refund. I'm very disappointed.”

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Posted 2 weeks ago

“Box came on 4° day with no heat pack. Four plants were mush. Five others will probably survive.”

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Posted 2 weeks ago

“I'm very happy with my plant. I purchased the warming pack and I believe it protected it from the cold a long the shipping adventure. My plant was packed really well and perked up within a few days. I planted immediately. Although no instructions were included I searched the page where I first placed my order. After all that I received an email about an hour or so after with instructions. Perhaps a QR code with a link to instructions would be helpful for future purchases or buyers.”

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Posted 2 weeks ago

“Very healthy starter plant. It's taken root easily. No issues in shipping. Satisfied with plant and vendor.”

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Posted 2 weeks ago

“Will see if I can keep it from dying this time. Thanks.”

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Posted 2 weeks ago

“Starter plants arrived intact with only bottom leaves dried out. Vendor stated this was to be expected. No broken leaves/stems. Great communication with vendor.”

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Posted 2 weeks ago

“Awesome. I was skeptical at first but honestly best purchase ever.”

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Posted 2 weeks ago

“I purchased 5 plants which i received yesterday. 3 of these were beautiful but unfortunately 2 were not healthy. I ordered a 4 inch pink beauty that came as a 2 inch and I dont think it's going to make it. I will purchase again from this site as the 3 are thriving and I believe will be in the long run. The last picture is the one who doesn't look good..”

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Posted 2 weeks ago

“Plants came in almost dead. I am not happy and this has soured me from ordering online from you or any other vendor for that matter”

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Posted 2 weeks ago

“The plants were much larger than expected! I was so pleased when they arrived!”

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Posted 2 weeks ago

“Love the selections available online and I feel like I got a very good value for what I spent. Due to a shipping delay the plants were far outside the heat pack range, but when they arrived I could see why they survived. All of them were carefully wrapped and packed to ensure the best success for healthy plant arrival. I'm so pleased that they made it, and I'm looking forward to giving them to my husband for the holidays.”

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Posted 2 weeks ago

“Never received my order.”

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Posted 2 weeks ago

“Plants were shipped in day loose soil with only paper wrapped around them no pots.”

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Posted 2 weeks ago

“I’m so excited to have found this company! So much so, I immediately texted two of my best friends about it! I received my first order - Thanksgiving/Christmas/Easter cacti! I looked everywhere and found too many places wouldn’t ID which of the three they sent you. I found this business and seeing how passionate they are about succulents, I felt they were confident of what they grew and were shipping to me. The plants arrived well packaged and in good condition. It’s been a week and I think they’re already growing!”

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Posted 2 weeks ago

“I couldn't be happier with my three orders of 4" True Christmas Cactus! The plants were at risk of freezing having to travel cross-country to Virginia where we've had below freezing weather. Everything arrived on time and plants were thoughtfully well-packed with dry soil that protected very healthy root systems. All I had to do was pot them and let them recover from the long journey. Fair pricing and good communication!”

Succulents Depot 5 star review on 9th December 2025

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Posted 2 weeks ago

“Wonderfully packaged arriving safely as ordered. Could not be happier.”

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Posted 2 weeks ago

“Good price for small plants. Packaged well enough. 96 hr HEAT pack was incorrectly used and failed during shipping.”

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Posted 2 weeks ago

Succulents Depot is rated 4.7 based on 7,751 reviews