I made two separate orders totaling 20 succulents. Shipping was fast. In my first order, I had 14 succulents. Out of those, 13 made it in pretty good condition. Yes, the box was a little messy from dirt, but it wasn’t wet and all of the succulents were wrapped well. The only succulent that didn’t do well lost most of its leaves and looked broken and bare. In my second order, only 2 of the 6 plants I ordered made it in good condition. There was too much moisture in the package, so unfortunately most of the beautiful large lower leaves for my “Perle von Nuremberg” and “Blue Waves” were dead or dying. I ordered a single 4-in head of the “Blue Elf” and got a cluster with many dead leaves throughout. If my second shipment didn’t have the excess moisture, I think I would have 19 amazing succulents in my little garden because I can tell that they were beautiful before they shipped. Overall, I would buy again. My recommendation is buying the small 2-in that come in the mini pots because the soil seems to prevent the added moisture in the package versus the bare root.