I just had brand new service installed today with Suddenlink my service was absolutely horrific my TV does not work the channels were not properly set the remote does not work the TV won’t come on or off and there is no Internet connected so I am unable to use my computer . My name is Melissa Ellis my phone number is 304-590-1262 my address is 1965 and 1/2 Quarrier St Charleston Wv 25314- On top of it I spent the last hour and a half on the phone with a customer service rep that tried to be helpful but could not help me with my problem whatsoever - she was unable to reschedule an appointment for me until two days from now — I have been very sick and I am on able to leave my room often this is where I spend the most part of my day and now I have no cable and no Internet due to the horrific service of Suddenlink