Appalling Customer Service My experience of this company has been a sad and sorry tale, one that has lasted months with countless emails and phone calls most being left unanswered and ourselves being out of pocket after being shipped a "free" gift that we neither wanted and asked was not sent. We ordered a summer garden building and paid the deposit leaving it to them to make and arrange the delivery only to find out that it was delayed, then delayed further and further. We were told different stories of it been constructed, not started, ready for delivery, be on the next delivery, and then back to not being started. We sadly decided that we would have to cancel the order - at that point suddenly all became available with "free" gifts being dispatched, although we requested that they were not dispatched. After sending the "free" gift they charged us for these so we requested that these be collected - they agreed to this at their own expense however after several months of emailing and calling, almost daily at one stage, they asked us to return it to us. We did and are still awaiting the refund of the cost of the courier. I have left writing this review to await if they would respond to my last messages and do the right thing however haven't. Please do think twice about using this company